Bank / Credit Union News & Media
How HSBC Bank used a smartwatch to boost in-branch customer interaction
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As part of its digital banking transformation initiative, HSBC partnered with Samsung to explore the use of smartwatches in bank branches.
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Americans mostly happy with their FI's online, mobile experience
November 16, 2018
Almost all Americans (93 percent) rate their bank's online and mobile app experience as "excellent," "very good," or "good," according to a new survey…
read nowRussia welcomes introduction of first cardless ATMs
November 16, 2018
Russia will soon have its first contactless ATMs capable of performing transactions — including cash withdrawals and more — via a smartphone with Apple Pay…
read nowCo-op adds 9 Michigan CU locations to shared branching network
November 16, 2018
Co-op Financial Services today has announced that United Federal Credit Union, a $2.6 billion Michigan-based financial cooperative, is adding nine of its…
read nowGlobal Customer Exchange explores transformation of the ATM through AI
November 16, 2018
More than 200 industrial experts and bankers from approximately 50 nations gathered recently in Guangzhou, China, for Global Customer Exchange, a three-day…
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Banks and fintechs: Enemies, frenemies or friends?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In some instances, fintechs have challenged established financial institutions and disrupted longstanding service delivery systems. More recently, though…
read nowParkland Fuel re-ups, expands ATM management deal with Cardtronics
November 15, 2018
Parkland Fuel Corp., owner and operator of FasGas, Pioneer and other retail gas stations and convenience store brands, has renewed and expanded its turnkey…
read nowCummins Allison intros coin redemption rental program for FIs
November 15, 2018
Cummins Allison, a provider of ATMs and coin, currency and check-processing technology, has rolled out a new rental program that makes it easier for financial…
read nowBanks reach parity with CUs in customer satisfaction
November 15, 2018
Customer satisfaction with the finance and insurance sector is the highest it's been in 24 years, having achieved a 1.4 percent bump in customer satisfaction…
read nowChase to roll out contactless Visa cards in US
November 15, 2018
JP Morgan Chase, the largest card issuer in the U.S., will roll out Visa contactless payment cards — including debit, credit and co-branded cards — to millions…
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Discover sees partnerships driving digital financial networks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Roger Hochschild, the recently installed president and CEO at Discover, says that his vision for the company is to be a leading direct bank and payments…
read nowEpson, Atris roll out printers, teller devices at Alabama bank branches
November 12, 2018
Epson America Inc. and Atris Technology, a developer of financial automation software, have completed their deployment of 250 Epson OmniLink TM-27OII-DT…
read nowPNC Treasury Management pilots dynamic CVV2 technology for commercial card clients
November 9, 2018
PNC Bank Treasury Management, a member of The PNC Financial Services Group Inc., has announced the pilot of dynamic CVV2 technology for commercial card…
read nowMichigan CU taps FCTI for dynamic messaging at 7-Eleven ATMs
November 9, 2018
Michigan Legacy Credit Union and FCTI Inc. have entered a multiyear contract that enables the CU to deliver dynamic on-screen marketing messages to members…
read nowRenovite, Cashware pact pledges high-quality ATM testing at lower cost
November 9, 2018
Payment solution specialists Renovite Technologies and Cashware have announced a distribution agreement that will bolster their end-to-end ATM application…
read nowNorth Carolina CU outsources ATM fleet to Dolphin Debit
November 8, 2018
Facing the prospect of another ATM upgrade — the January 2020 migration to Windows 10 — Duke Credit Union in Durham, North Carolina, has turned over its fleet…
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Banco Popular de Puerto Rico strives to make banking easier for customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…
read nowATMIA publishes economic analysis, worksheets for Next-Gen ATM project
November 5, 2018
The ATM Industry Association has published an economic analysis of its Next Generation ATM Ecosystem. The analysis quantifies cost savings and revenue…
read nowCardtronics to provide ATM services at 121 Dallas-area Race Trac c-stores
November 5, 2018
C-store operator Race Trac has tapped Cardtronics to provide ATM services at 121 RaceTrac convenience stores in the Dallas-Fort Worth area. Atlanta-based Race…
read nowPOPin Video Banking Collaboration announces new name, new customers
November 2, 2018
POPin Video Banking Collaboration, an interactive mobile video banking solution, announced it has changed its name to POPio Mobile Video Cloud. The change…
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