Philly CU's four new branches to feature self-service format

August 26, 2014

Auto-deposit ATMs, in-lobby teller terminals and cash recyclers will support a transformed branch model for Citadel, a $2 billion FI serving 160,000 members.

Smartphone camera is focal point for mobile banking growth, Malauzai says

August 26, 2014

The smartphone camera is the perfect conduit for mobile banking innovation as accountholders embrace the idea of conducting financial business via pictures…

Boost brand awareness with effective ad strategies

For many FIs and IADs, promotional messages at the ATM can generate the extra jolt of power that moves a current or potential customer to action.

EMV cardmaker CPI to acquire instant issuance provider EFT Source

August 25, 2014

The move will formalize a working partnership between the two companies that goes back more than 15 years.

CBN overturns fee moratorium for off-us ATM withdrawals

August 25, 2014

Nigeria's apex bank has reversed itself once again as the government tries to realize its vision to become cashless (or, at least, less cash-driven) by 2020.

ABA intros universal banker training certificate

August 22, 2014

The program reflects the growth of the self-service branch and the transition from teller service to single-contact banking assistance.

New switch to help Indonesia's regional banks compete with major FIs

August 22, 2014

Infrastructure on the Way4 processing platform will provide connections between all provincial regional development banks, existing local and domestic…

McGraw-Hill FCU, Co-op expand card processing relationship

August 21, 2014

The ATM and PIN debit processing agreement between the FCU and the California-based CUSO will broaden to include credit and signature debit services.

PAI, SchoolsFirst FCU strike branding deal on LA ATMs

August 21, 2014

Payments Alliance International lands yet another branding agreement on ATMs it owns and operates in Rite Aid pharmacies.

Number of consumers who prefer ATMs over other banking channels rises in 2013, ABA says

August 21, 2014

The ATM remains in third place among customers' favorite banking channels, but it achieved a stronger showing in 2013 (14 percent), compared with 2012 (1…

Webinar: Why the physical branch has a future in the digital world

IDC and Wincor Nixdorf welcome branch managers to participate in an expert dialogue on branch transformation

German bank adds protection against ATM malware upload

August 18, 2014

Newly integrated software allows only authorized code to run on the ATM network, so ING-DiBa can prevent attacks, rather than simply responding to them.

FNB, NCR take home award for ‘Best ATM and Kiosk Project in Africa’

August 15, 2014

FNB won the award for its successful implementation of the NCR SelfServ 4 slim line kiosk, using a custom platform that supports the FI's inclusion banking…

3 ways to keep the focus on the customer

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.

DBS, Fiserv receive top honors for self-service banking project

August 14, 2014

The two have earned a Best ATM and Kiosk Project award for an in-house network management center that enables end-to-end SSB terminal monitoring and management.

Group forecasts issuance of 575 million chip cards in US by end of 2015

August 13, 2014

Estimates from nine major banks in the Payments Security Task Force indicate significant momentum behind the adoption of EMV-enabled chip cards in the US, Visa…

New publication sets out recommendations for ATM user interface

August 13, 2014

ATMIA aims to establish global guidelines that will help deployers maximize modern UI capabilities.

ABSA Bank takes ATM ownership in-house with buy from Bytes

August 12, 2014

The South African FI entered into an agreement with IAD Bytes to acquire its ABSA-branded ATMs and related lease sites in a deal that took effect August 1.

Abu Dhabi bank aims to transform the branch with interactive banking solution

August 11, 2014

The system connects staff to real-time customer and transaction data via tablet PCs, allowing them to move freely about the branch and assist customers as…

Bankia Spain, Diebold embark on multiyear channel transformation project

August 8, 2014

Diebold will assist Bankia, one of Spain's largest banks, to reduce the complexity of managing its multivendor fleet of ATMs.