First Data, Union Bank strike long-term ATM-driving agreement

June 3, 2014

Payment technology and services provider First Data and San Francisco-based Union Bank N.A. have finalized a multi-year agreement for ATM driving, debit…

Apple opening fingerprint ID to mobile app designers

June 2, 2014

Financial services providers who offer the convenience of a mobile application for their customers can now also offer said customers an additional layer of…

KCB trades out piecemeal processing for integrated platform

May 30, 2014

Kenya Commercial Bank, one of the largest banks in the country with more than 150 branches, has launched a new in-house processing center built…

How an ATM and a smartphone can free up landlocked loan accounts

Cardless cash access offers new utility to accounts previously not accessible to cardholders.

India’s small FIs look to white label ATMs for affordable expansion

May 29, 2014

Small private banks in India are looking for ways to increase their footprint without adding to their overhead, and to do it, they’re eyeing a relaxed ATM…

7 steps to minimizing data breach fallout, part 2

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In my previous post, I shared four of the seven steps financial institutions can take to prepare for and respond to a data breach affecting their cardholders.

Zambian bank gradually grows its ATM fleet

May 27, 2014

Of 21 commercial banks in Zambia, only 16 have any ATM presence at all in the country. Cavmont Bank is one of these, and it has just installed its 20th ATM…

7 steps to minimizing data breach fallout, part 1

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Many financial institutions have felt the sting of recent breaches — and there could be more to come. Dealing with the aftermath is frustrating, time-consuming…

3 reasons why FIs need a drive-through transformation strategy

by Terrina Rishel — CEO, ATM Authority, LLC

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…

Pakistani bank deploys low-energy ATMs to achieve higher uptime

May 26, 2014

In order to ensure continuous ATM availability and maximum customer convenience, Pakistan’s Meezan Bank will become the first FI in the country to deploy ATMs…

Turkish bank deploys cash-recycling ATMs to serve small business customers

May 26, 2014

Finansbank, the fifth largest private bank in Turkey, caters to small businesses at its 673 branches across the region. So when it came to refreshing its fleet…

The industry's most popular guide: 2014 Software Trends and Analysis

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's study offers early insight into post-Windows 7 software priorities.

Study: 1 in 5 handsets will have a mobile wallet by 2018

May 23, 2014

Twenty percent of mobile phones will have mobile wallet capability by 2018, new a new report from Juniper Research says. This compares to less than 10 percent…

Pakistani bank deploys low-energy ATMs to achieve higher uptime

May 22, 2014

In order to ensure continuous ATM availability and maximum customer convenience, Pakistan’s Meezan Bank will become the first FI in the country to deploy ATMs…

What can FIs learn from gas stations?

If you remember the days of full-service fill-ups, you already have a clue.

American Eagle is Show-Me State's first CU to add video teller ATMs

May 21, 2014

American Eagle Credit Union, a division of Anheuser-Busch Employees’ Credit Union, has become the first CU in Missouri to deploy ATMs with interactive teller…

Are cash and prepaids the key to helping customers budget ... and keeping them loyal?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A 2014 consumer financial literacy survey from Harris Poll notes that only 39 percent of U.S. adults are keeping a budget or tracking their spending. A…

On the Radar: The full-service self-service ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Tablet-based assisted teller technology can help an FI add warmth to customer interaction, consultancy says.

Cash is vital to disaster recovery: How IADs can help

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.

The tipping point for polymer banknotes

by Brendan Burge

Is it possible that we have reached the tipping point for polymer banknotes? A recent article in the Central Banking Journal suggests that, with the…