Adding value with fintech: What's in it for the customer?

At the BCX Summit, Darren Easton of CFSI explained that technology is only as great as its ability to prove to customers that their FI cares about their…

Cardtek, DC Payments partner on Canadian mobile wallet

November 10, 2016

Cardtek, a payment technologies provider, has announced that it will launch Mobile Services Manager, a secure mobile payments platform, in partnership with DC…

PAI to deploy MagTek cardless ATM, mobile payment solution

November 8, 2016

MagTek, a provider of mobile payment security solutions, and Payment Alliance International, a provider of ATM processing, maintenance services, equipment…

Report: Millennials are risk-averse regarding mobile payments

November 3, 2016

There is an "unexpected" level of risk aversion among millennials when it comes to mobile pay, with one in four having ceased making mobile payments due to…

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

FIDO, EMVCo to develop security standard for mobile payments

October 28, 2016

FIDO Alliance, the industry consortium developing open, interoperable authentication standards, will work with EMVCo to add convenience and security to…

Cardless cash transactions: Do consumers care?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent…

It's time to redesign card technology for ATMs

The ATM industry could benefit greatly from the banks' drive to implement new, consumer-driven contactless and smartphone-based technologies.

Colorado CUSO opts for ORB digital banking platform

October 24, 2016

Open Technology Solutions, a Centennial, Colorado-based Credit Union Service Organization, has selected the ORB digital banking platform from Plano…

Idaho CU expands mobile banking functionality with Co-op API

October 21, 2016

Idaho Central Credit Union, a Chubbuck, Idaho-based FI with more than $2.7 billion in assets, has added CardNav by Co-op to its mobile banking application…

API developer portal lets FIs create custom fintech applications

October 3, 2016

NCR Corp. has launched a cloud-based developer portal that allows financial institutions to build their own digital banking applications to meet the unique…

German FI uses 'digital playground' to help customers overcome techno-phobia

September 30, 2016

German savings bank Kreissparkasse Goeppingen has been using the NCR Innovation Experience Room to increase digital literacy among its employees and customers…

Bankers get straight talk — and surprising insights — from millennials

by Will Hernandez — Editor, NetWorld Media Group

A panel at the Bank Customer Experience Summit brought together college students from the University of Chicago to share their opinions on banks, payments and…

Study: Nearly 6 in 10 US adults now bank by mobile at least once a month

September 15, 2016

More than half of Americans use a mobile device to manage their bank account at least once monthly, and more than one-third do so more than three times per…

Co-op teams with FIS to offer cardless cash access network-wide

September 15, 2016

FIS and Co-op Financial Services have partnered to offer FIS Cardless Cash, a mobile solution that allows ATM users to withdraw funds without a plastic card.

Varo, Bancorp announce partnership to support mobile banking

September 15, 2016

Varo Money Inc., a mobile-only banking startup, and The Bancorp Inc. announced that they have signed an agreement whereby Bancorp will provide private-label…

Mobile: Not a unique channel, but an integral part of every delivery channel

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Today, few financial transactions cannot be completed in full or in part on a smartphone or tablet; they've become such an integral endpoint that all channels…

Study: Purchases via Apple Pay and Android Pay to reach $8B by 2018

August 31, 2016

A combination of in-app purchases and website retail payments is projected to drive annual spend via Apple Pay and Android Pay to $8 billion in 2018, up from…

Getting customers to love your bank — and its mobile wallet

The mobile wallet is shaping up to be a powerful customer interface. Value-added services are a golden opportunity for an FI to show that it's truly on the…

Mphasis partnerships aim to 'Spark' FIs' digital transformation

August 29, 2016

Mphasis, a provider of IT services and solutions, has launched its "digital acceleration program," called Sparks.