New guide brings order to teeming mobile wallets market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For fintech followers keeping an eye on alternative payments, the 2016 Mobile Payments Today guide organizes scores of mobile wallets into an easy-to-compare…

Microfinance institution rolls out mobile banking, ATM cash-by-code with Compass Plus

August 12, 2016

Compass Plus, a provider of software for payments processors and financial institutions, and Prasac, the largest microfinance institution in Cambodia, have…

7 reasons why the Bank Customer Experience Summit should be on your fall travel calendar

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If your business is about banking for people, not "consumers," here are several excellent reasons to register immediately for this September summit in Chicago.

Study: Nigeria surpasses Ghana, UK in ATM use

August 3, 2016

Nigerian ATMs dispense three times as many notes as those in Ghana and 10 times as many as ATMs in the U.K., according to a new Computer Warehouse Group PLC…

Biometrics are all the rage among leading ATM distributors and banks

August 2, 2016

Consumer electronics are old news, an ABI Research study found. The hype is moving toward biometric banking technologies specifically targeted at millennials…

ABA Bank debuts Cash by Code service in Cambodia

August 1, 2016

Compass Plus has announced that ABA Bank, in Cambodia, has launched E-Cash, an ATM withdrawal service.

Into the mobile maelstrom: What app-makers owe us

Banks, payment processors and merchants seek the loyalty of their customers; they owe their customers at least as much loyalty in the form of extra help to…

Lost in translation: What do all those contactless terms mean?

All members of the payments ecosystem gain from contactless technology and transactions, but an important first step is to start talking about contactless…

Source Technologies intros mobile prestaging for personal teller machine

July 19, 2016

Source Technologies, a provider of integrated solutions for managing financial transactions, has enhanced its personal teller machine to include proximity…

FIS, PAI to roll out of cardless cash access at retail ATMs nationwide

July 19, 2016

Fintech provider FIS and independent ATM deployer Payment Alliance International have announced a partnership that will allow consumers to withdraw cash from a…

Banks gain an ally in mobile payments

by Will Hernandez — Editor, NetWorld Media Group

MasterCard has added new features to its digital wallet service, including the ability for banks to add contactless payments to their Android mobile banking…

Need to find an ATM? There's a chat bot for that

June 30, 2016

OpenWay, a provider of software for bankcard issuing and acquiring, payment switching, digital banking services and omnichannel payments, has rolled out WAY…

FI multiplies customer touch points with branded mobile wallet

June 28, 2016

Prairie Cloudware, a provider of omnichannel digital payments services, has implemented its Digital Payments Guardian mobile wallet on behalf of an unnamed…

New report explores mobile use, banking habits among US adults

June 23, 2016

Here's perception clashing with reality: Only 17 percent of adults think they spend too much time on their mobile phone, but 56 percent think others are guilty…

BofA adds support for cardless ATM access via Apple Pay digital wallet

June 22, 2016

Bank of America has rolled out Apple Pay cardless capability at a limited number of its ATMs, according to various media reports.

Indian bank refocuses efforts on mobile-first banking

June 21, 2016

Yes Bank, India's fifth largest private sector bank by deposits, has launched its new revamped website that is intended to offer its customers a more…

Diebold multivendor software market grows with new certification

June 16, 2016

Diebold Inc has announced that its Vista multivendor ATM software solution has been certified by payment processor Vantiv Inc, expanding the availability of…

Call for entries: Bank Customer Experience tech awards

June 16, 2016

Networld Media Group is accepting entries for awards to be presented in conjunction with the Bank Customer Experience Summit (previously the ATM & Mobile…

How device intelligence can help FIs improve mobile banking security

In April, the FFIEC released updated security guidelines for mobile banking and payments. Here are a few key points for FIs to address as they work to ensure…

Auriga outline their vision for customer-centric banking

The banking software solutions Company Auriga has published a White Paper on how Smart ATMs can be used to put the customer back at the heart of banking.