Service Desk.iQ makes the grade with Ukrainian ATM service provider

August 18, 2017

Banking technology specialist BS/2 announced this week that its Service Desk.iQ solution for business process automation has been successfully implemented by a…

Why 24/7 self-service availability is vital in the mobile era

The groundbreaking models of Amazon and iTunes have ushered in a new era of consumer demand for services that are delivered quickly, easily and 24/7. Financial…

ATMIA takes aim at $20M in ATM withdrawal fraud

August 15, 2017

Research commissioned by the ATM Industry Association and authored by Tremont Capital Group has confirmed that approximately 20–25 percent of ATM withdrawal…

Ethiopian FI taps NCR for additional ATMs, improved uptime

August 11, 2017

Commercial Bank of Ethiopia, that nation's largest financial institution, is expanding its ATM network with the addition of 200 NCR SelfServ ATMs, while aiming…

3D holographic ads coming to ATMs

August 8, 2017

Prosperity Investments, under its Joyful ATM brand, has entered into an agreement with Provision Interactive Technologies Inc. to integrate that company's 3D…

How to become a surcharge heavyweight

ATM deployers can use big data to increase surcharge revenue by more than $1,000 per ATM, per year. Here's how …

France's Worldline to acquire First Data Baltic operations

July 28, 2017

Worldline, a Paris-based provider of payments and transactional services, has inked an agreement to purchase First Data operations in Lithuania, Latvia and…

NCR launches managed services tailored to needs of community FIs

July 18, 2017

NCR Corp. has announced the launch of simplified managed services for community financial institutions in the United States. These new lower costs for CFIs…

Swiss banks ready to roll out universal ATM software in pilot test

July 12, 2017

Switzerland's payment service, Six Group, and a collaborative of Swiss banks are preparing to pilot test universal software that the partners hope will…

KAL expands support for advanced banking self-service systems

KAL ATM Software now supports a new generation of self-service ATMs that are currently being used in bank branch transformation projects to deliver all of the…

4 Mid-Atlantic CUs entrust ATM management to Dolphin Debit

June 23, 2017

Four credit unions in the U.S. Mid-Atlantic region recently tapped Dolphin Debit for the management of their ATMs.

KAL and Sigma team up to deliver a new generation of self-service ATMs

KAL software now supports Sigma’s Assisted Self-Service machine to meet the growing demand for increased automation of banking transactions as bank branches…

Getting past square one: How to apply DevOps to ATM testing

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In ATM testing, the discovery of QA issues can mean going back to square one on an implementation project. Usually, this results in delayed deployment and…

Selling your ATM portfolio? Here's what buyers are looking for

by Triton Systems — Marketing, Triton

While they have the acumen and attitude to start and run a business, what most business owners lack is an exit strategy. Here are answers to the questions IADs…

[WEBINAR] Essential checkpoints for ATM testing in a DevOps world

In this webinar, sponsored by FIS, we explain how a mature testing strategy can make your implementation process more agile and differentiate your offering…

3 surefire ways to protect your ATM network

Compromised ATMs are costly in terms of monetary loss and reputational damage. ATM network operators must protect themselves and their customers with a…

Swiss banks, payment service launch standardized software for nation's ATMs

May 24, 2017

The pilot phase of ATMfutura — centralized multivendor developed by SIX, Switzerland's payment service, for the Swiss banking system — was launched…

Louisiana FCU taps Dolphin Debit for ATM fleet management

May 24, 2017

ASI Federal Credit Union has transferred operation of its ATM fleet to Dolphin Debit, a full-service ATM management company, in a bid to improve member…

Staying the same can mean getting passed by

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Implementing new technology can be difficult and costly. However, refusing to make changes can cripple your business as the competition adopts the latest…

KAL launches Kalignite Cloud

Global ATM software company KAL is pleased to announce the availability of new versions of its industry-leading ATM software with Cloud support.