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Wincor wins ATM contract with Colombia's largest bank

The company says it will provide 800 new ProCash 280 ATMs and assume responsibility for maintenance and management of the FI's entire system.

June 1, 2015

Medellin, Colombia-based Bancolombia has entered a three-year contract with Wincor Nixdorf for the operation of its 1,160 self-service systems, according to a press release. The bank — which is the largest in Colombia and one of the largest in Latin America — also has ordered 800 new Wincor Nixdorf ProCash 280 ATMs.

Under the agreement, Wincor will take on responsibility for installation and maintenance of the bank's self-service devices, and will provide complete management for the network, the release said.

Wincor Nixdorf will assume responsibility for all support activities, including around-the-clock ATM monitoring, remote troubleshooting and problem resolution, and the distribution of all the software for the self-service network.

The company said that the agreement will allow the bank to reduce the need for technician callouts and eliminate internal IT costs and licensing fees.