News

Wincor launches eServices platform

August 8, 2006

AUSTIN, Texas - Wincor Nixdorf USA has launched its eServices platform, a system that coordinates all activities for a service call. The platform connects Wincor service management with customers via an electronic network.

According to a news release, the platform includes on-site services and standard reporting, and represents the customer interface in the service-management process.

"The Wincor Nixdorf eServices platform is a unique approach because it allows customers to have fewer constraints when choosing the scope of preferred services," said Ulrich Seemann, vice president of service for Wincor Nixdorf USA. "Wincor Nixdorf meets all requirements for full-coverage, high-availability service, from method-based project planning of IT environments on through to implementation and systems management."