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Wells gives no explanation for massive ATM, online outage
August 21, 2007
E-Commerce Times: A computer problem at Wells Fargo, which operates more than 6,000 branches, wreaked havoc on bank users. The bank said Aug. 21 that it had fixed a computer problem that left many of its Web-banking customers unable to access their accounts over the weekend. The glitch also impacted the bank's ATMs and back-end services, including credit card transactions and processing of home equity, student and mortgage loans. Wells did not provide any details about what caused the hiccup.
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