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Source Technologies debuts personal teller solution at BAI

The new self-service device features customizable customer authentication and multidenomination cash acceptance and dispensing.

November 13, 2014

Source Technologies, a Charlotte, North Carolina-based provider of integrated solutions for the management of financial transactions, is debuting its latest self-service kiosk at the 2014 BAI Retail Delivery Conference and Expo.

The 6-series Personal Teller Machine resides in the branch and communicates with the teller platform to automate transactions, according to a company press release.

The PTM is fully customizable for customer authentication and multidenomination cash acceptance and dispensing, as well as check, credit, and debit card processing.

Additionally, the PTM is the first self-service kiosk to offer on-demand official checks as a part of a larger teller automation solution, the release said.

The company claims that its new kiosk has the smallest footprint in the transactional kiosk industry at just over one square foot, and that it allows full network management, system monitoring and digital advertising. A configurable software platform allows for the design, development, testing and maintenance of self-service applications.

Source Technologies cited additional features and benefits of the PTM that include:

• reduced in-branch queues;
• multilingual capability;
• reduced operational costs; and
• efficient use of retail space.

"As the industry continues to transition to the 'branch of the future' model, financial institutions must leverage modern technologies that automate transactions, enabling personnel to fulfill more consultative roles," said Keith Hamilton, president and CEO of Source Technologies. "Our goal was to develop the most innovative, high-tech transactional kiosk design available in the market that maximizes customer engagement while reducing costs "