Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants to to better understand FIs' preferences in omnichannel marketing systems.

Type: Guide

Sponsor: Auriga

It is clear cash is here to stay, but banks need to improve their offering

As banks look to reduce costs wherever they can, they are removing branch staff and replacing them with ATMs and ASDs/ASSTs (Assisted Self-Service Devices/Assisted Self-Service Terminals). But just as important as lowering costs is customer loyalty, which is driven by customer service.

Type: White Paper

Sponsor: Auriga

ATM - Mobile Integration Guide: Strategies for Successful Omnichannel Banking

This guide examines how banks are developing cross-channel strategies linking their ATMs with their mobile channels, their branches and Internet banking.

Type: Guide

Sponsor: Auriga

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INETCO Analytics software for banking & customer engagement analytics

Win customers over one transaction at a time with on-demand banking and customer analytics software from INETCO.

Why the ATM belongs at the forefront of the digital revolution

Today's ATM is the foundation of the self-service digital revolution and an essential complement to mobile banking, says commentator Bill Knoll.

Banking via mobile: Does 'BYOD' mean 'bring your own disaster'?

The great thing about banking via mobile device is its convenience. The not-so-great thing is device owners' penchant for downloading things they shouldn't. A May 10 webinar will discuss cyberthreats — and ways to protect customers against their own bad habits.

A long way from the cash register: NCR takes on the omnichannel age

NCR CTO for Software Solutions Eli Rosner discusses the current state of omnichannel enterprise and the outlook to 2020.

The groundwork: 3 essentials for successful branch transformation

The recent webinar, "Clearing the path for branch transformation: 3 management tactics to succeed," offered insights on achieving customer service that is both omnichannel and singular.

NCR finds something to love (or at least like) in 2015 revenues

It was a rough year for profits, but signs of growth suggest that the company is on the right track pursuing the high-margin, software-intensive omnichannel banking market.

Conference preview: ATMIA US 2016

For its upcoming conference in The Big Easy, the ATM Industry Association has assembled a hard-hitting lineup of timely, on-topic workshops, breakouts and keynotes.

What the 'Terminator' can teach us about boomer banking

Despite the spotlight on millennials, it's boomers who still hold the nation's wealth. Your level of engagement with them in all channels will determine whether it's 'Hasta la vista, baby,' or 'I'll be back.'

New self-service concepts promise a bright future for the ATM

The challenge is to find practical pathways for new ATM capabilities that align with the more efficient, more integrated retail banking model of the future.

Guide looks at next-gen ATM management for omnichannel FIs

The recently published free guide 'ATM Monitoring Technology for Omnichannel Banking Systems' addresses the benefits and challenges of migration to next-gen ATM monitoring systems

Webinar: Initiatives, strategies and new approaches for payment transformation

As payment services organizations continue to drive some of the biggest changes in global payments, how can companies determine which strategies will work best in the future?

Yes, that was my money and I saw it on TV!

If we get omnichannel backend processing correct, it doesn't matter all that much where the channels head or what device is on the other end.

Mobile payments set to dominate discussions at Money 20/20

EMV and bank innovation also should be hot topics next week in Las Vegas, writes Mobile Payments Today Editor Will Hernandez.

Leveraging innovative technology to transform the branch

An panel at BAI Retail Delivery discusses the challenges of getting people, products and processes to work as one and provide the ideal customer experience.

Omnichannel banking, branch transformation and doubling down on your ATM investment

Today's ATMs are valuable customer relationship and marketing vehicles that deliver a winning combination of cost-effectiveness and consumer convenience.

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Topic Center Sponsor:

Auriga is the recognised Italian leader in innovative omnichannel banking solutions. The WinWebServer (WWS) software is a proven and modular solution that provides feature-rich banking services through all channels including mobile, tablets, PCs, kiosks and ATM machines. WWS is the perfect solution to increase the profitability of your customer relationships through the delivery of personalised services, wherever and whenever your customers need them.