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Presenters needed for 2007 KioskCom Self-Service Expo

October 9, 2006

TRUMBULL, Conn. - KioskCom needs presenters for its April 25-27, 2006, Self-Service Expo in Las Vegas.

The expo will highlight innovative work and/or case studies from deployer clients in a wide variety of industries.

Specific presentation areas include:

  • Defining success criteria in a pilot program from full-scale deployment rollout to post-deployment updates and upgrades
  • Kiosk "course corrections"
  • Understanding your customers and how they will (or will not) use self-service kiosk technology
  • Business analytics
  • Total cost of ownership
  • Payments (contactless technology, micro payments and mobile payments)
  • RFID vs SMS/text
  • Wireless deployment
  • Measuring multichannel customer value and leveraging content across multiple touchpoints
  • Queue busting
  • Understanding the full realm of self-service and assisted technology

Presentation proposals must adhere to the following guidelines:

  • Deployer executives (senior leaders) with active programs and results
  • Companies providing case studies with innovative work

Proposals will be considered from the supplier community, but they must confirm a deployer client and present a case study of services. Deployer clients are those from the areas of retail, finance, hospitality, tourism, health care, government, gaming/entertainment, hospitals, restaurants, QSRs, financial services, ticketing, photo and other industries. Presenters will be responsible for highlighting the case study and/or participating in a panel discussion. Click here for more information or to submit an application. Deadlines are Oct. 27.

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