News

NCR helps small FIs with expanded range of solutions

April 20, 2012

NCR Corp. has announced the launch of an expanded suite of managed services tailored to community banks and credit unions.

"We see significant opportunities for regional banks to grow their customer base with the right enabling technologies, which are now offered by NCR's global network of solution partners," said David Wilkinson, VP of global channel sales at NCR. "We are pleased that we can bring a wider range of NCR's solutions, which were previously only accessible to big banks, to help smaller players grow their businesses."

NCR is offering three managed services to NCR solution partners in North America and Latin America. The company said that banks can increase system uptime, functionality and security levels while minimizing costs by outsourcing these tasks:

• Incident Management automates the self-service ATM or touchscreen kiosk repair process;
• Software Patch Management ensures that critical software patches are deployed to ATMs;
• Integrity Management provides day-zero protection against known and unknown malware by preventing unauthorized code updates and execution.

NCR solution partners in North America and Latin America, the Middle East and Africa, and South Asia Pacificwill also be able to offer the NCR Netkey digital signage and touchscreen kiosk solution that enables banks to promote their products and services with high impact video and infographics. Additionally, the system allows consumers to check-in for appointments and complete application forms quickly.

For more on this topic, visit our bank/credit union research center.