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Global Customer Exchange explores transformation of the ATM through AI

November 16, 2018

More than 200 industrial experts and bankers from approximately 50 nations gathered recently in Guangzhou, China, for Global Customer Exchange, a three-day brainstorming session on the topic of ATM+ and AI: Transformation with Intelligence.

Co-hosted by the ATM Industry Association and GRGBanking, GCE offered a platform for bankers from different regions to share their experiences with other executives in the banking and AI industries.

Global companies in the ​​field, including Microsoft and IBM, shared insights about how AI is serving in banking transformation, and academic experts from institutions such as the National University of Singapore offered a view of current cutting-edge AI technology. 

Special attention was focused on demonstrations of 
AI in facial, finger vein and voiceprint recognition.

During the event, GRGBanking demonstrated its next-generation ATMs and series of automated equipment and complete software solutions at its AI Innovation Center. 

Special attention was focused on demonstrations of AI technology in facial, finger vein and voiceprint recognition, as well as big data analytics, the use of blockchain in data security technology, and more. 

As it transforms its business, GRGBanking is applying these and other new technologies to four strategic initiatives: intelligent finance; intelligent transportation; smart cities; and convenience retail. 

During the summit, the company officially launched its Fintech Research Institute, an important step in this transformation, the release said.

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ATM Industry Association (ATMIA)

The ATM Industry Association, founded in 1997, is a global non-profit trade association with over 10,500 members in 65 countries. The membership base covers the full range of this worldwide industry comprising over 2.2 million installed ATMs.

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