News
Fifth Third enhances ATMs with software from Phoenix
April 12, 2007
CINCINATTI - Fifth Third Bank has signed with Phoenix Interactive Design for use of Phoenix's VISTAatm ATM software solution.
According to a news release, the bank's more than 2,000 Jeanie ATMs will be upgraded over time to run on VISTAatm. The software package includes smart-client features that bring new functionality and services, including check imaging and customer relationship management, to Fifth Third's ATM channel.
"The Bank's integration of multiple service environments represents a revolutionary shift in our industry and one that will greatly benefit their customers," said Kyle MacDonald, Phoenix's chief executive.
Fifth Third Bank says it will incorporate cross-channel integration to offer consistent user experiences at all customer touchpoints. The bank also plans to offer ATM voice guidance across its network with Phoenix's VISTAatm Text-to-Speech technology.
Banking Executive SummaryTrends / StatisticsAdvertising / CRMOtherNorth AmericaBank / Credit UnionSoftwareDiebold Nixdorf
Included In This Story
Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
Request Info
Learn MoreRelated Media
Subscribe
Get the latest news and resources from ATM Marketplace.
