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Diebold's Opteva ATM celebrates fifth anniversary

January 23, 2008

NORTH CANTON, Ohio — Diebold Inc.'s Opteva ATM line celebrates its fifth anniversary this month.

Diebold says it now has more than 100,000 Opteva ATMs installed across the globe.

"Opteva was designed with a visionary approach based on solid research," said Diebold's Charles E. Ducey, vice president of global development and services. "Five years since its introduction, this groundbreaking ATM is still revolutionizing the self-service industry."

Diebold says it engineered its Opteva line to change the existing ATM-service model.

"With OpteView (software), financial institutions use remote ATM service that provides real-time support and diagnosesm and solves potential issues," Ducey said. "This provides immediate servicing that minimizes downtimes and often eliminates the need for a service technician to visit the site."

The Opteva Agilis software suite also allows integration of Web content into the ATM.

"Agilis enables a new level of connecting with customers consistently through all channels, the branch, online banking and the ATM," Ducey said. "This is the kind of critical functionality that the industry will increasingly demand as it seeks to streamline efficiencies and create cost savings through integrating channels."

The line's card reader design is touted by Diebold for its ability to deter card skimming. That design, coupled with Diebold's new Advanced Skimming Detection technology, illustrates Diebold's continued commitment to fighting fraud at the ATM, the company says.

"Nearly 150 years of Diebold's security expertise is inherent in Opteva, which incorporates the industry's most innovative and effective anti-skimming technology," Ducey said.

Diebold announced the Opteva's anniversary on the same day that NCR Corp. announced the release of its new ATM line, the SelfServ, which NCR claims represents a new era in the ATM industry.

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