News
Diebold partners with First Tennessee for ATM enhancements
March 29, 2007
NORTH CANTON, Ohio - Diebold Inc. is entering a new partnership with First Tennessee Bank, a division of First Horizon National Corp. to provide PathWay communications technology to First Tennessee's network of ATMs, enhancing services to the bank's ATM customers.
"We are expanding in selected markets across the country," said Mike Marzec, senior vice president, electronic banking and strategic planning for First Tennessee. "As we expand, our goal is to lower the overall communication costs of our off-premises ATM network while enhancing services for our customers. Diebold PathWay gives us faster communication than the dial-up communications that we were using, which means we can speed up the customers' time at the ATM. Plus, PathWay gives us the ability to offer more services to our customers."
Diebold PathWay is a telecommunications integrator that enables disparate systems with different protocols to standardize communications in a TCP/IP environment. It improves the uptime of ATMs, provides opportunities to increase functionality, decreases transaction time, offers faster communication and improves operational efficiencies, the company says.
"Our PathWay offering will provide a significantly lower cost and more reliable alternative for communication to each of the bank's ATMs," said David Bucci, Diebold's senior vice president of customer solutions. "The decision to go with PathWay will benefit First Tennessee Bank as it expands its operations, since Diebold can leverage our relationships with local telecommunication providers around the country."
PathWay has a wireless-connectivity option that allows for remote and mobile ATM deployments. This will help First Tennessee expand more quickly and enable it to test locations prior to construction or acquisition of a branch.
First Tennessee has nearly 600 Diebold ATMs in its network.
ManufacturersOtherNorth AmericaPublic CompaniesBanking Executive SummaryBank / Credit UnionDiebold Nixdorf
Included In This Story
Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
Request Info
Learn MoreRelated Media
Subscribe
Get the latest news and resources from ATM Marketplace.
Recent Posts
DC AG sues Bitcoin ATM operator Athena Bitcoin for allegedly exploiting scam victims
NCR Atleos earns #5 rank in fintech rankings
SEC to revamp cryptocurrency policies amid Trump's pro crypto push
Metropolitan Commercial Bank named as an SBA loan provider
Chase selects Nova Credit for cash flow underwriting
