News

Cash Depot taps Morphis for cash logistics software

October 2, 2018

Green Bay, Wisconsin-based Cash Depot, which claims to be the world's largest largest individually owned ATM company, has gone into full production with Morphis Optimized Vehicle Routing, the most recent addition to the cash logistics software suite from Morphis.

MOVR will help Cash Depot to optimize daily field service logistics for 70 techs across all 50 states and Puerto Rico, according to a press release.

"Logistics is our business," Dave Charles Sr., owner of Cash Depot and Revolution Air, said in the release. "Every day our field associates were being tasked with a most complicated problem — answering the question, 'Where do I go next?' That's not to say there is no plan. There is. Everyone starts their day with a planned route assignment, but then all hell breaks loose."

"At the beginning of every day, it's pretty easy for us to know the best place for each tech to go first," Cash Depot COO Kevin Shaver said. "After that, it gets more complicated because the day's workload expands — primarily with high priority jobs. By the time our workday gets rolling, new priority calls have changed everything we planned. Without real-time visibility from our dispatch operations center in Green Bay, techs were being asked to decide where to go next; that's when the tail starts wagging the dog."

"That's where Morphis MOVR comes in," said Morphis President Alif Rahman. "MOVR compares every order for service — break-fix, cash, high priority, low priority — to all of the resources Cash Depot has available at that moment, and then optimizes the daily routine for each. As new orders for service are accepted, MOVR finds the 'best person at the best place' and inserts that new order into a revised route and delivers specific instructions directly to the technician's smartphone."