Canadians rate RBC Royal Bank first in branch service
August 30, 2007
WebWire:An independent study of Canadians has ranked RBC Royal Bank as first among the country's five major banks for the services it provides in its branches. The Synovate survey also gave RBC top honors by ranking it No. 1 in the Value for Money category in 2007. RBC expanded its branches and put more staff in front of customers. It also introduced new products and services, such as e-savings accounts, new checking-account options, loyalty rebates, and the waiving of fees for foreign ATM transactions.