News

ATM insourcing vs. outsourcing

Deployers outsource processing to cut expenses, but at what cost?

July 16, 2007

Deployers have a number of options for processing ATMs, ranging from in-house solutions to turnkey third-party solutions. Selecting a processing environment and provider, given the unique role ATMs play, is a complex decision.

ATMs serve three primary functions. They provide convenience, they generate fee income and they offer one of the most valuable consumer touchpoints for cross-selling. Given those multiple roles, making a decision about ATM processing requires more than mere cost analysis.

This white paper, "Evaluating the ATM Insourcing/Outsourcing Decision," sponsored by Co-Op Financial Services, explores the range of issues affecting ATM processing. It examines the decision process employed by financial institutions, particularly credit unions, to obtain processing support for their ATMs. 

Downloadthis white paper.

Editor's Note:This white paper was provided by Co-Op Financial Services. Statements made in the text reflect the views and/or opinions only of the author(s).