News
ATM innovations make a big impression
July 17, 2013
The BBC did some poking around last month in the exhibition hall at European ATMs 2013 and seems to have been impressed by "a host of prototype terminals that had the look and feel of oversized smartphones or tablet computers."
In a follow-up feature about the show, the BBC catalogued several of the new features of modern ATMs.
In particular, the article highlighted a prototype ATM from Diebold Inc.:
It is two-thirds of the size of a traditional cash machine, uses touch screen keypads, and just plugs in using a broadband connection. This means it can be used in more places and moved around to suit customers ... A camera allows users to see what is happening behind them, for personal safety reasons, and may even catch fraudsters in the act on video.
Facial recognition can match an individual with their account, and the screen can link to their smartphone. This will allow users to organize their cash withdrawal in advance, or allow parents to give their children a code for emergency cash while they are on holiday or away at college.
The article featured innovations from several other manufacturers, as well:
- Wincor Nixdorf technology that brings up a personal profile of a banking customer when he uses the ATM, showing frequent transactions, local services and options available for their account.
- Also from Wincor, an app store that aims to tap into the mobile payments sector.
- "Live link video screen" (i.e., Aptra Interactive Teller from NCR Corp.) that offers customer service from bank personnel outside of branch business hours.
- The cashless RTM from KAL ATM Software that solves the problem of cash restocking by presenting the user with a voucher to be redeemed for cash at t at the POS counter.
- The Nautilus Hyosung Halo, whose modern appearance matches its up-to-date functionality.
The BBC found the modernizations encouraging in light of a remark from Mark Hemingway of the Payments Council, suggesting that ATMs would continue to dot U.K. high streets for quite some time:
"[W]e still expect that by 2021, cash machines will still dispense around 80 percent of all the cash used in the U.K."
Read more about manufacturers.
Included In This Story
Hyosung Americas
Hyosung Americas is a global human experience maker that bridges the physical and virtual worlds. We do this by harnessing our unique combination of a manufacturer’s soul with an innovator’s mindset to build a platform of integrated products, services, and ideas that improve life’s day-to-day interactions for everyone.
KAL ATM Software
KAL is a world-leading provider of multivendor ATM platform, application and management software, specializing in solutions for bank ATMs, self-service kiosks, and bank branch networks.
Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
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