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Ask the Experts: Billers can get reliable billpay via self-service at a c-store, other retail site
March 1, 2009
Retailers and billers have long had bill-payment relationships, so why would they rock the boat by implementing a self-service billpay solution — one that takes the clerk out of the payment equation?
Jim Bennett, the chief executive of U.S. Payments, supplies turnkey solutions for self-service billpay to retailers. U.S. Payments' network of payment terminals have helped retailers lower the cost of in-person payments and enhance the customer experience.
In this interview with Jacob Bennett, the editor of Self-Service World and Kiosk Marketplace, two of ATM Marketplace's sister sites, Jim Bennett explains the benefits of self-serivce billpay kiosks in a retail environment, for the retailer and the biller.
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