Article

Who's watching your ATMs?

This monitoring solution sees to it that individuals at the ATM are secured or deterred, as the case requires.

February 28, 2013 by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An ATM offers the peace of mind that comes with anytime access to cash.

But when "anytime" turns out to be the dead of night in an empty commercial district at an exposed cash machine, peace of mind can quickly give way to anxiety and apprehension.

But, as seen at ATMIA US 2013, Red Hawk provides a "simple service" that restores a sense of security to the cardholder — and reinforces the security of the ATM itself.

Bill Elliott, video services national account manager at Red Hawk, describes the two-way audio/video monitoring solution as a "cop in a box."

In the following video, he explains how round-the-clock observation of transaction activity — or activity that, suspiciously, does not involve a transaction — can help deployers to protect their customer, their machine and their brand image.

About Suzanne Cluckey

Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally.