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ATM Marketplace: November's top 5 reads
November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and contemplation (the ATM turns 50! And how does Cardtronics keep racking up those big quarterly earnings?) Here's what you might have missed.
December 8, 2016 by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the future of retail banking and self-service) and contemplation (the ATM turns 50! And how does Cardtronics keep racking up those big quarterly earnings?)
Here's a recap of the month's most compelling stories ...
5) 3 keys to successful branch transformation
In the case of bank branch transformation, a successful effort involves a complete rethinking of customer touch points and the systems that organize and drive them.
4) Cardless cash transactions: Do consumers care?
When I described cardless cash access to him, a tediously pragmatic friend asked me, "Why would I do that when I can just use my ATM card?" Actually, there are several good reasons why.
3) How Cardtronics aims to capitalize on the 'snowball effect'
Execution, evolution and expansion. These core objectives have put Cardtronics on an extended earnings roll that continues to build momentum with Q3 results.
2) 2017: A big year for the ATM industry
Next year, the ATM turns 50 and, at the same time, the ATM Industry Association will enjoy its 20th anniversary. If we don’t celebrate these milestones, it might be seen as a lack of belief in our product.
1) Diebold Nixdorf: After the crowdstorm
"If you always think how you've always thought, you'll always get what you've always got." This realization prompted Diebold Nixdorf to bring industry outsiders into the brainstorming process.
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About Suzanne Cluckey
Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally.
Included In This Story
ATM Industry Association (ATMIA)
The ATM Industry Association, founded in 1997, is a global non-profit trade association with over 10,500 members in 65 countries. The membership base covers the full range of this worldwide industry comprising over 2.2 million installed ATMs.
Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
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