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ATM Marketplace: April's Top 5 features

From revenues to robots to the rollout by one of the nation's largest FIs of not one, but two options for cardless ATM access, here's our lineup of stories that scored with readers in April.

May 2, 2016 by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

April. Baseball returns, spring gets serious and ATM technicians in Minnesota start to get back some of the feeling in their fingers.

For ATM Marketplace, April brought a full complement of ATM-related topics. At the top of the list were features on innovation, EMV and earnings. The industry's largest public companies, starting with NCR, began to announce Q1 revenues at the end of the month.

For manufacturers, revenues were hit or miss (mostly miss), but as CEOs pointed out, there's still a lot of ball to be played in 2016.

Here is the lineup of our five most-read articles for April:

5)Based on Q1 earnings, NCR turns bullish on full-year outlook

A look at NCR Corp. earnings for the first quarter of the year would seem to confirm that the company is on the right track with its "software-driven, hardware-enabled" refrain.

In Q1, the company reported a year-over-year increase in its software solutions business, despite continuing currency exchange head winds. On the hardware side, however, revenue was down significantly — including a double-digit drop in ATM income.

India's IDBI Bank Ltd has just launched an ATM offering that lets customers purchase government securities. It's a first for the country and a clear example of how the ATM can help bridge the financial inclusion divide.

According to the bank, the launch helps further its "contribution to promote and popularize retail participation in government securities" ...

3)Free guide: 'EMV at the ATM — The race to compliance'

For those deployers who are just getting their EMV migration process underway — or have it underway already, but could still use some additional information about implementation — ATM Marketplace has released the new guide, "EMV at the ATM: The race to compliance."

The guide presents an end-to-end overview of EMV migration for ATMs with helpful tips for managing the process, and a list of suppliers of EMV-related parts and service.

I first saw the money robot (trademarked MonRo) in February in the exhibition hall at the 17th annual ATMIA US conference and expo in New Orleans.

Even in the midst of a period of accelerated innovation in the global ATM industry, in which a range of new customer interfaces, operating systems and functions has emerged, it was striking to see the role of robots being taken so seriously in self-service.

1)Wells Fargo: Doubling down on card-free ATM access

Wells Fargo has made a habit of rolling out ATM firsts in the U.S.— the bank's pioneering innovations over the years have included on-screen advertising, envelope-free deposits, postage stamp dispensing, customized transaction menus, email and SMS receipts, cash redemption of credit card points, and probably a few others not on this list.

About Suzanne Cluckey

Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally.