Credit Union Services & Products Forum highlights financial future

by Tracy Kitten — Editor, AMC

Credit Union Conferences Credit Union Services & Products Forum wrapped last week in San Diego. Here are a few photographs from the event.

Credit Unions 2010: Reaching new members through new tech, competing in a global market

by Tracy Kitten — Editor, AMC

Gary Hess, who consults with credit unions, says the future will depend on Internet banking, mobile solutions and reaching a younger user.

Credit Union Services & Products Forum: Engaging a new consumer through multiple channels

by Tracy Kitten — Editor, AMC

Mobile, online and self-service channels offer small- to mid-sized FIs a way to level the banking playing field.

Credit unions can reach next-gen users via multiple channels

by Tracy Kitten — Editor, AMC

Barbara Cure, an e-commerce consultant, says FIs, especially credit unions, are not taking advantage of social networking and blogs to reach younger users

Ask the Experts: Ensuring privacy and data protection with self-service bill payment

TIO Networks' Hamed Shahbazi offers advice on ensuring the protection of consumer data.

Credit unions should focus on better marketing, more mobile and self-service banking

by Tracy Kitten — Editor, AMC

Commentary: U.S. credit unions need to differentiate themselves by targeting Gen X and Gen Y and appealing to a more tech-savvy user.

'Talking' ATM turns 10

by Lainey Feingold — lawyer, Law Office of Lainey Feingold

Commentary: Lainey Feingold, an attorney who for the last decade has carried the torch for ATM accessibility, looks forward to the 10-year anniversary of the…

New NCR Canada president will focus on service growth, expanded partnerships

by Tracy Kitten — Editor, AMC

After only three months, Luc Villeneuve says he has a clear growth vision for self-service and NCR in Canada.

First Financial improves customer experience, enhances branch

by Tracy Kitten — Editor, AMC

First Financial Bank redefined its customer experience by visually and graphically modernizing its branch.

Diebold will cut expenses, carve a servicing niche in 2010

by Tracy Kitten — Editor, AMC

The top two U.S. ATM players are viewing the market a bit differently these days, with each carving its own niche. For Diebold, the niche is service; for NCR…

Triton launches new company focused on ATM parts, repair, training

by Tracy Kitten — Editor, AMC

The retail ATM manufacturer says it's filling a multivendor need for retail ATM distributors.

Maximizing self-service revenue with credit card processing

by

Commentary: The credit card-processing industry is far more complicated than it seems. To maximize self-service profitability, deployers must understand how…

ATM industry's response to Heartland hacker illustrates need for more PR

by Tracy Kitten — Editor, AMC

Commentary: ATM players need to do a better job of educating consumers, mainstream media and government regulators about ATM and payments security.

FIs shift attention to reloadable prepaid products

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Fifth Third Processing Solutions' recent FI survey found that more banks are interested in getting more loads for the prepaid buck.

ATM veteran translates Holocaust story, promotes book in U.S.

by Tracy Kitten — Editor, AMC

ATM pioneer Sam Jonas says he's taking a break from payments to fulfill a personal mission.

Coinstar, TIO banking on the cash-preferred

The two companies have joined forces for a pilot program that will offer TIO's billpay services at existing Coinstar locations.

Ask the Experts: Self-service bill-payment drives traffic, revenue

Hamed Shahbazi, CEO of TIO Networks Corp., discusses how bill-payment kiosks can benefit a retail establishment.   

Bank branding, foreign markets a target for Cardtronics

by Tracy Kitten — Editor, AMC

The world's largest ISO posted record EBITDA this week — a reminder that sometimes it is possible to turn the tide.

Diebold rakes in 11% increase in net income from Q2 '08

by Tracy Kitten — Editor, AMC

Diebold's Q2 results reveal net improvement, with a slight revenue loss.  

Anti-money laundering regs in Canada could set example for U.S.

by Tracy Kitten — Editor, AMC

Efforts to combat organized crime and terrorism are taking root in Canada, and industry experts say the U.S. could be next.