Evaluating the sponsor bank relationship is critical for ATM deployers

by Susan Kohl — President, ThoughtKey

Many service providers don't take time to critically evaluate their sponsor-bank relationships. Service providers that don't look both ways before walking into…

Consumer behavior drives innovations in ATM technology

by Marcia Crosland — Consultant, NCR Corp.

NCR's director of Customer Experience Consulting says consumers are tech savvy and innovative, and are demanding that financial services keep up with changing…

Mount Vernon Money Center's Egan accused of stealing $12 million in ATM scheme

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Company president Bob Egan has been accused by the FBI of using ATM funds to cover losses in other parts of Mount Vernon Money Center's business.

It all comes back to the cash... cassette, that is

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Wincor Nixdorf says it's revolutionized how cash is managed, and it's taking its message to every corner of the globe, with intelligent cash cassettes at the…

ATM service providers must embrace new tech to remain relevant

by Susan Napier — CEO, FTSI

Changing ATM features and functions such as deposit automation place stronger demands on ATM service providers and value-added resellers.

NCR, Diebold fare better than expected, despite financial drops

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The world's leading ATM manufacturers reported stronger-than-expected financial results, but both companies say they will continue to cut expenses and improve…

PAI buys WRG, becomes No. 1 ATM ISO

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PAI overtakes Cardtronics as world's largest ATM ISO with its acquistion of WRG Services. PAI's portfolio now includes more than 45,000 ATMs.

WINCOR WORLD: Banking solutions dominate, with automation at the core

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Wincor Nixdorf CEO Eckard Heidloff says a focus on cash automation and the future will differentiate Wincor Nixdorf in the marketplace.

Cash management, mobile, branch and retail optimization the focus of Wincor World 2010

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Cash management takes on a stronger focus at Wincor Nixdorf's annual fair, as economic pressures continue to force banks and retailers to look for better ways…

One-to-one marketing at ATMs costs less, improves response rates

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Commentary: Diebold's Keith Lewis shares his thoughts about the future of, and advantages to, one-to-one marketing at the ATM.

An ATM with a personal touch

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UGenius' Personal Teller System is getting accolades from bankers and consumers for combining financial self-service with teller consultation.

Insiders point to security compromises as the ATM's greatest foe

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An ATM discussion among LinkedIn users reveals ATM security and some advanced ATM functionality as having the greatest impacts on the ATM industry over the…

Self-service trends in 2010

by Craig Keefner — manager, Olea

Here is a roundup of 2010's potential suspects, divided into three market groups — maturing, growth and new drivers.

Top ATM execs to watch in 2010

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Commentary: These six executives are bound to make waves in the ATM world in 2010.

Tackling the generational divide at the ATM

by Tracy Kitten — Editor, AMC

Diebold's Keith Lewis says regardless of the transaction, ATMs must meet the needs of all ages and provide convenience every generation appreciates.

Cash management, handling to be focus of Wincor World '10

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Wincor Nixdorf's Uwe Krause says 2010 marks a new beginning for cash-cycle management in retail and banking.

A look back at the best and worst of 2009

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The ATM industry merged, acquired and buckled down during this year's recession and emerged with a stronger focus on core products and services.  

Cardtronics Inc. names new CEO

Steven Rathgaber, former president and COO of NYCE Payments Network, has more than 30 years experience in the payments industry.

Mobile payments take center stage at ATMIA 2010

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ATMIA opens February event with pre-conference session, ‘The Automated Teller goes Mobile: A New Paradigm for the ATM'

RESEARCH: Italy is largest European market for prepaid cards

RBR says cash use dominates low-value payments in Italy, but prepaid is an upcoming alternative for young and unbanked consumers.