In 2014, Wincor World revolves around the customer

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Europe's ATM giant is ready to implement its ambitious global growth strategy customer by customer, answer by answer.

Preview: 'Reinventing the ATM' at ATMIA US 2014

ATMIA's 15th annual conference and expo will offer the broadest and deepest learning experience yet for industry professionals.

Card fraud: The target on the US market's back

After a widely reported Target breach, consumers are being schooled in realities the ATM industry has known for some time.

You can't get rid of the fraud risk until you get rid of the card

With a safer, less expensive alternative available, is it security driving the move to EMV - or stakeholder interests?

6 'must see' exhibits at Wincor World 2014

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Exhibits, keynotes and workshops at next week's trade fair will focus on ATM channel excellence and branch transformation.

The ATM industry in 2014: Beyond the Model T

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM execs share their predictions and expectations for the coming year in a rapidly updating industry.

2013's 10 best blogs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

From ATM upgrade deadlines to an updated 'light' branch, the topics of these blogs clicked with our readers in 2013.

No less than the best: Attracting top talent in 2014

Seven ways ATM deployers can make sure they're not sabotaging their efforts to recruit the industry's best and brightest.

2014: The year of the seamless transaction?

A great, cross-channel customer experience is the gold standard for FIs. So why is it so hard to deliver?

2013 in review: The year's top 10 ATM articles

With upcoming ATM industry deadlines for PCI, Windows 7 and EMV migration, 2013 was 'The Year of Living Distractedly.'

Guides offer a roadmap for 2 major ATM upgrades in 2014

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Information in new premium guides can take some of the angst out of upgrades to EMV and Windows 7 in the new year.

DNA will open EMV toolbox for more providers

A founding member of the newly formed Debit Network Alliance explains how DNA can benefit the entire payments industry.

Windows 7 migration: Clearing the smoke

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar clears up the facts about options for migrating ATMs to the new Windows 7 operating system - or not.

Here to stay: folding money and forward-thinking ATM operators

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar considers the future of cash - and the ways innovative ATM deployers can make more of it now.

ATMs aren't losing share, they're gaining company

NCR explains the rationale behind its planned acquisition of mobile and online provider Digital Insight.

3 reasons why video teller devices need their own strategy

Would you treat a teller like an ATM? Then why lump a video teller device in with your ATM fleet? 

Are virtual banks the 'real deal'?

Is alliance with a surcharge-free ATM network a sufficient physical presence, or are bricks and mortar a must? 

Cards fail; cash prevails

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Cyber Monday system crash at RBS illustrates why the world isn't quite ready to go cashless.

All about the Jacksons: The future of cash and ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Dec. 10 webinar will look at trends in cash use and their likely impact on the future health of the ATM industry.

Windows 7 for ATMs: A long and winding road

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Webinar will look at opportunities, obstacles and alternate routes for arriving at a Windows 7 solution for ATMs.