Where do paper ATM receipts fit in a digital world?

Like cash itself, paper ATM receipts will continue to be the preference of many consumers, so make the most of yours.

The illogic of innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Why great ideas look obvious only in hindsight.

ATM cardless cash access: Why the QR code matters (a lot) to FIs

A cool customer convenience, yes. But that's just the beginning of the story for the financial services industry.

For NCR, a hit and a miss in Q3

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Third quarter news was mostly good for NCR, but the U.S. hardware market hurt its financial services business.

In Q3, Diebold continued to hammer out change

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

CEO Andy Mattes cites improvements but says more hard work lies ahead as the company retools for growth.

Spotlight on the ATM: regulations, innovations and prognostications

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Q&A panel discussion sheds light on the ATM industry issues that keep deployers up at night.

Deciphering the Durbin debit ruling

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A look at what's next after the U.S. District Court decision that put a stick in the wheel of EMV at the ATM.

The lifecycle of a fraud

Fraud such as counterfeit card use at ATMs will certainly drop with EMV, but as UK stats show, it can still rise again.

How Wells Fargo continuously improves the ATM customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The FI aims to give customers what they want in their ATM and branch experience before they even realize that they want it.

Regulatory issues on Washington's radar

Panelists at the ATM & Mobile Executive Summit take on issues attracting attention within the Washington beltway. 

Panellists put a finger on the solution to card fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The way to stop ATM skimming and card fraud is to make it a crime that doesn't pay, a panel of security experts says.

How the mag stripe can actually prevent ATM fraud

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Ironically, the same mag stripe that contains card data also holds the key to making that data useless to crooks.

ATM and Mobile Executive Summit 2013: The business case for ATM-mobile integration

Mobile-ATM capability could become an important strategy for FIs in attracting and retaining customers, expert panel says.

ATM compliance: Burden or business opportunity?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

EMV, PCI DSS, and Windows 7 present complex questions now, competitive advantages in the longer term, experts say.

ATM & Mobile Executive Summit 2013: The ATM-mobile connection

ATM Marketplace Editor Suzanne Cluckey recaps her ATM and Mobile Executive Summit presentation on mobile convergence.

ATM & Mobile Executive Summit 2013: FTC regulations

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Malini Mithal of the FTC's Bureau of Consumer Protection discusses potential regulation in mobile payments.

ATM & Mobile Executive Summit: Thoughts from the president

by Tom Harper

The premise of last week's Summit was that the ATM, a 50 year-old technology, is converging fast and furiously with mobile.

Bitcoin at the end of the (Silk) Road

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Will it help or hurt the digital currency that its busiest merchant, Silk Road, was busted this week by the FBI?

ATM & Mobile Executive Summit 2013: In review

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Event co-organizer Kurt Helwig, CEO of EFTA, shares highlights from the 2013 conference and plans for the 2014 event.

Webinar preview: Turn compliance burdens into business opportunities

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Their ROI might be hard to quantify, but upcoming ATM upgrades can offer compensatory benefits.