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Surcharge free cash, friction free process

In this era of digital transformation, bank customers are increasingly focused on the ability to access cash and conduct a variety of transactions in a frictionless manner, without excessive surcharges or penalties.

March 26, 2020

In this era of digital transformation, bank customers are increasingly focused on the ability to access cash and conduct a variety of transactions in a frictionless manner, without excessive surcharges or penalties.

A key driver at Fiserv Inc., is to provide the tools that allow bank customers to manage their finances on the platform of their choosing. The company provides a sophisticated network of surcharge free ATM services under the MoneyPass umbrella that offer bank customers the ability to access funds at thousands of locations across the country.

"The way that we sort of think about managing the networks is that we keep a focus on consumers and their preferences to transact, whether it's in person, online, with a card, with a mobile device," Ben Hickinbotham, vice president, MoneyPass, told ATM Marketplace. "We keep that central to all the decisions that we make, and how we're going to remove friction from the process, while preserving security and being timely.'