ATM outsourcing brings Chocolate Bayou FCU sweet relief from upgrade angst

July 20, 2018

Chocolate Bayou Federal Credit Union made the decision to outsource its ATM fleet after learning that only one of the aging machines at its four branches could…

Consortium for Next Generation ATMs grows to 150 members

June 22, 2018

More than 150 companies on six continents have now joined the ATM Industry Association Consortium for Next Generation ATMs, a collaborative organization that…

4 ways FIs are fighting ATM upgrade fatigue

by atm Atom — blogger, atmatom

Nearly 80 percent of financial institution-owned ATMs in the U.S. will have to be replaced or upgraded to support Windows 10 — so what's an FI to do? Many…

Windows 10 migration for ATMs: The Microsoft timer ticks again

Even as migration to Windows 7 was taking place, ATM software experts warned that the OS was sure to be short-lived. As predicted, Microsoft made the official…

ATM Marketplace April Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a storm front of OS upgrades, security threats and industry disruptors on the horizon, ATM operators might feel like somebody's trying to rain on their…

The problem of product obsolescence — and what the ATM industry is doing about it

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A broken-down washing machine got me thinking about the economics and environmental implications of obsolescence — and what the ATM industry is doing to lessen…

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas.

How 125 ATM industry players plan to make Windows 10 your last Microsoft upgrade

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant…

California CU calls on Cummins Allison for auto-deposit ATMs

March 7, 2018

Cummins Allison, a provider of ATMs and coin, currency and check processing technology, has announced its installation of automated deposit ATMs for Hanford…

Diebold looks for traction amid integration effort, anemic ATM sales

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the…

NCR turns the page on a challenging year

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a late afternoon earnings call on Feb. 8, NCR Corp. delivered the final word on disappointing earnings results for 2017, and described some of the…

Town Hall touches on ATM industry pain points, future plans

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The "town hall" meeting has become a highlight of the annual ATMIA US Conference, encapsulating industry-wide happenings in a tidy 60-minute package. As usual…

On the road again: Mapping the migration of your ATM fleet to Windows 10

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Just four years after the ATM industry's migration to Windows 7, the next OS upgrade — to Windows 10 — looms two short years away. Join our free Nov. 9 webinar…