Study: US generates 21 pct. of card volume, 48 pct. of card fraud

August 6, 2015

The Nilson report attributes lopsided US statistics to the fact that the nation has not yet moved to EMV, and predicts that loss totals will only go higher.

Bitcoin users are either tech enthusiasts or criminals, study says

August 5, 2015

A study published by the University of Kentucky examining Google Trends claims bitcoin interest is driven primarily by computer programmers and criminals.

Bridging the 'transformation gap' with video teller [infographic]

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Traditional and digital banking customers want different things from a branch; a VTM allows an FI to serve both in a single, cost-effective environment.

Cash is still tops for convenience, payment study finds

July 31, 2015

However, the survey also found that cash (and checks) experienced the greatest decline in use over the last year.

New RBR report appraises a booming Chinese ATM market

July 31, 2015

A new RBR report profiles the Chinese ATM market, including growth opportunities — and government regulations that disadvantage foreign providers.

Skim-readings: ATM industry news and notes

July 31, 2015

Plaudits, promotions, and the problem with not looking a gift horse in the mouth.

Philly police investigating second ATM explosive attack

July 22, 2015

ATM explosions are rare in America, but two attacks this month in Philadelphia raise the question whether the US is at the leading edge of an unwelcome trend.

Report: Cross-border, CNP fraud now dominate in Europe

July 22, 2015

A low overall rise of 6 percent across 19 European nations masks large shifts in cross-border fraud, FICO says.

Omnichannel ATM monitoring survey extended to Friday

July 21, 2015

The brief questionnaire is designed to highlight special needs in ATM monitoring technology for omnichannel environments — and the added value such technology…

Between mobile and branch, no contest at PenFed CU

July 16, 2015

One of the nation's largest CUs says mobile and Web account for 8 out of 10 member interactions, leaving phone calls and branch visits in the dust.

ATM software trends report evolves with the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This year's software trends overview reflects the rise of branch transformation and the critical role of self-service technologies in its success.

Priorities, challenges and benefits: The future of cards and payments

Share your point of view — take our industry survey about transformation in the cards and payments space.

FIS Pace Index examines consumer banking expectations

July 10, 2015

Some survey results show the industry meeting or exceeding customer expectations, but the trust factor continues to be a concern for consumers, the study finds.

Summer reading list: The top 5 ATM features for June

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Grab your e-reader and an ice-cold beverage, then head to the hammock and catch up on ATM Marketplace features you might've missed last month.

A Greek tragedy: 'The death of cash'

by atm Atom — blogger, atmatom

Not a week goes by without some Cassandra predicting the demise of cash. But Greeks' desperate quest to find stocked ATMs says that's more theatrics than fact.

Report: Global self-service tech market to exceed $31B by 2020

July 8, 2015

The ease of installation and small footprint required for ATMs will help drive growth in this segment during the forecast period, Allied Market Research says.

Webinar: 2015 ATM Software and Self-service Trends

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a June 30 event (now available for replay) KAL and ATM Marketplace took the wraps off the 2015 software trends report — and offered a detailed look at what…

Canadian consumers keen on credit cards

July 2, 2015

In the space of just one year, Canadians' preference for credit cards as a payment method spiked from 34 percent to 46 percent, a recent TSYS poll reveals.

Legal tender? Time to reexamine the cost of cash

Cash has a cost for sure, but the real question is what price is a world without cash? The cost of ditching it could be a lot higher than many people realize.

Government-decreed bank closure results in run on Greek ATMs

June 30, 2015

After their government ordered the closure of troubled banks and limited ATM cash withdrawals to 60 euros, panicked Greek citizens mobbed the nation's ATMs.