Trends / Statistics News & Media
ICX Symposium: The future of customer experience
by Christopher Hall — w, t
The Oct. 27-28 symposium, "Inflection Point: The Future Tech of Customer Experience," will help prepare delegates for the fast-approaching, fully tech-driven…
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Is impatience making us digital amnesiacs?
October 8, 2015
Half of Americans will Google an answer before they'll try to remember it — and then, eight seconds later, forget the answer they got from Google, says…
read nowPoll: In Canada, millennials drive charge toward new banking tech
October 6, 2015
Like their US counterparts, Canadians prefer to do their everyday banking via digital channels, but want to speak with a live person when they have more…
read nowSwedes swoon over village's newly installed ATM
October 5, 2015
After six months without an ATM in town, residents of Skoghall, Sweden, were in the mood to celebrate their brand new Bankomat machine.
read nowUS ATM fees reach record high
October 5, 2015
A just-released study from Bankrate.com says that ATM fees have increased by 21 percent within the past five years.
read now98 percent of US cards forecast to be EMV-enabled by end of 2017
September 30, 2015
By the end of 2015, 60 percent of cards will have chips, compared with 30 percent in June, the Payments Security Task Force says.
read nowATMIA Africa publishes retail payment trends study
September 28, 2015
The document serves as a starting point for understanding South Africa's rapidly growing retail payments market, the ATM industry trade group says.
read nowSecurity pros predict rise in mobile payment-related breaches
September 25, 2015
But it's not as if the expectation keeps cybersecurity experts themselves from making mobile payments, a new study finds.
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AMIS: 'The Future of Payments' revisited
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
A video presentation of highlights and insights from the 2015 ATM & Mobile Innovation Summit, Sept. 9–11, in Washington, DC.
watch nowReport: Aussie smartphone users forecast a cashless future
September 23, 2015
A new study by Australian bank Westpac reveals that consumers Down Under believe cash could be history by 2022.
read nowThe EMV merchant liability shift: A last-minute look
September 23, 2015
One week out from the Oct. 1 deadline, consumer awareness of and about EMV remains low, an ACI Worldwide survey finds.
read nowSecurity alert warns of next-gen stereo skimmer
September 23, 2015
The device is based on existing stereo skimming techniques, but uses sophisticated new technology, according to TMD Security.
read nowATM Security Association releases progress report
September 17, 2015
Working groups on skimming, cassette security, software security and encryption are identifying threats and developing best practices for countering them.
read nowStudy: Companies must reassure consumers about safety of big data
September 16, 2015
Big data can benefit every aspect of business operations, but it carries a new level of liability and responsibility, a new report cautions.
read nowConsumer spend on payment cards tops $20T in 2014
September 16, 2015
A global shift away from cash and checks helped drive a 15 percent year-over-year increase in spending via plastic, RBR says.
read nowBofA revamps mobile banking app
September 16, 2015
Updates include the introduction of fingerprint and Touch ID sign-in, the launch of an Apple Watch mobile banking app, a streamlined 'accounts overview' page…
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Why we need 'the fool on the hill'
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Every industry needs people with crazy ideas who don't care who's watching or what they think. The financial service sector needs them worst of all.
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Like empty beer cans, Australian ATMs are being crunched!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
A report by the Reserve Bank of Australia says that "it is likely that ATM numbers will begin to fall, given the observed decline in cash use and ATM…
read nowMost consumers unaware of EMV shift
September 15, 2015
Lower-income survey respondents were less likely to know about EMV cards than those in higher income brackets, according to merchant services provider…
read nowConsumers want convenient, flexible, and simple ways to pay
September 15, 2015
Retailers who make the purchase process slow, arduous and inconvenient aren't going to score big with consumers in the near future.
read nowFeatured Vendor
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