Navigating digital disruption in financial services

A look at how today's startups are pushing traditional banks to find new ways to stay relevant to an ever-evolving consumer.

Report: Digital transactions to reach $8T by 2020

April 13, 2016

Juniper said that the digital commerce market will see strong contributions from three key sectors — digital banking, remote digital goods and remote physical…

Report: Millennials clearly moving away from bank account ownership

April 11, 2016

By one measure — i.e., checking and savings accounts — traditional FIs are losing out on younger customers, but by a broader measure, business from this…

Report: Payments via smartphones, wearables to top $95B by 2018

April 11, 2016

The bulk of contactless payment value will come from mobile phones, with wearables such as the Apple Watch making up only 2 percent of the total.

FICO: ATM compromises rocket to all-time high in 2015

April 8, 2016

The company says that criminals are attacking terminals over shorter periods of time as a way to avoid detection, and that nonbank ATMs have been hit…

Report on millennials holds bad news, good news for traditional FIs

April 8, 2016

Young adults are less inclined to rely on traditional banks, CUs and S&Ls for checking and savings accounts, but their use of other products from these…

Efma explores reinvention of traditional banking model

April 8, 2016

In a new report, the European financial organization looks at the impact of fintech and the ways that banks can work with startups to benefit customers and…

Four power moves for traditional financial institutions

One reason why traditional financial institutions are challenged by fintech is their large, departmentalized organizational structure. The other is their large…

Survey: M-wallets powered by differing technologies will coexist in the future

April 6, 2016

However, market consolidation within the next two to three years will reduce their numbers, according to a new report on trends in the global payments…

'Pays' will reap revenue of more than $1B euros in EU by 2021

April 4, 2016

Apple Pay, Samsung Pay and Android Pay will be 'massively' adopted by the European payment market over the next few years, new research shows.

Cuscal Limited Selects Fiserv to Enable Delivery of Automated Cash and ATM Network Management for Financial Institutions

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Cuscal Limited, a leading provider of…

Survey: 73 percent of US companies targeted by fraudsters in 2015

April 1, 2016

Even without a substantial financial loss, payments fraud costs American organizations resources in the form of security, cyber insurance and training, the…

Fed study: 'Consumers and Mobile Financial Services 2016'

April 1, 2016

A new report from the US Federal Reserve Board says that 43 percent of banked adults with mobile phones now use mobile banking — a year-over-year increase of …

ATM Marketplace 'Must-read' features for March

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Admittedly, the pun deserves an eye-roll. However our top-ranking features for the past month — four of which concern emerging ATM and mobile technologies …

Study: ATM operators making progress (slowly) on EMV migration

March 29, 2016

A new ATMIA survey and report show that ATM operators are getting there, but it's taking longer than they had expected.

Mobile vs. branch: Beyond the tipping point

'Mobile first' does not have to mean 'mobile only.' Customers desire a mix of channels and, critically, they want the experience to match whether they’re…

Report: FIs losing ground in mobile wallet wars

March 24, 2016

However, as consumer awareness of mobile wallets has risen dramatically, financial institutions still have an opportunity to stake a claim in this market, a…

'Cashfree and Proud' … of what?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With its new ad campaign and tagline ('It's all the change you need'), Visa Europe takes a stab at 'coin-shaming' Brits into making more contactless payments.

Good news for cash — and the Swedish public

Applause goes to Sweden's central bank for recognizing that the needs and wishes of the Swedish public should outweigh the vested interests of those who seek a…

Survey: US consumers not keen on mobile-only banks

March 21, 2016

More than a third of respondents also believe that mobile payment apps are unnecessary.