Samsung Pay marks 3 years, 1.3B transactions

August 23, 2018

Samsung Electronics celebrated the third anniversary of the launch of Samsung Pay — on Aug. 20, 2015, in South Korea — with the announcement that the mobile…

OptConnect lands a spot on Inc. 5000 list

August 23, 2018

OptConnect, a provider of managed wireless connectivity, has secured a spot on the 2018 Inc. 5000 list.

Consumers who choose e-payments over cash less able to recall transaction amounts

August 21, 2018

A research team in Germany has found that people not only tend to spend more when they use a credit card, but also that tend to have a less accurate memory of…

US credit card total purchase value edges toward $1T mark

August 21, 2018

For the first time in history, the U.S. credit card processing industry is poised to pass the $1 trillion mark in total purchase value in Q4, according to a…

6 sound bites from CONNECT: The Mobile CX Summit

by Will Hernandez — Editor, NetWorld Media Group

One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery…

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary…

Keeping up with ATM security technology: Let the task determine the tool

Today's security technologies might be automatic, but success with them isn't, necessarily.

Podcast: A conversation with Citi about loyalty programs and the mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi managing director of customer engagement and innovation talks with host Will Hernandez about the challenges and rewards of implementing a…

Down Under, digital and cash coexist

August 14, 2018

Results from a new study by NCR Corp., Banking in Australia and New Zealand: At a digital crossroads, reinforces the need for organizations to provide…

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K.

US Payments Forum shares summer 'snapshot'

August 10, 2018

The U.S. Payments Forum has released its Summer 2018 Market Snapshot, which looks at the status of the U.S. EMV chip migration, next phases for emerging…

Romania's ATM numbers shrink even as cash demand grows

August 10, 2018

Banks in Romanian have been downsizing their ATM fleets, even as ATM transaction volumes are increasing across the country.

Cash, cards and customer choice: What's a merchant to do?

As noncash payments take the lead some merchants are deciding that they no longer want to accept cash. But while there are costs to managing cash (and digital…

Why are online banking users carrying more cash?

August 9, 2018

Technology is great … until it isn't. It's a fact that Brits who bank online have discovered. And it has caused nearly half of them to change their behavior…

Loss of local bank branch compounded by FI's failure to maintain ATM

August 9, 2018

When RBS closed its branch in Stobswell area of Dundee, Scotland, the bank promised that locals would still have access to he bank's ATM outside the branch.

Banking services, ATMs go mobile in rural India

August 9, 2018

Guntur District Cooperative Central Bank in the eastern Indian state of Andhra Pradesh state, has launched mobile ATM vans and a mobile app in order to serve…

Coinsource passes 200 bitcoin ATM mark with Florida deployments

August 9, 2018

Bitcoin ATM operator Coinsource has added 17 new machines in Florida, lifting the company past the 200-machine mark and expanding the company's presence in the…

Contactless card transactions: A technology whose time has come?

by Will Hernandez — Editor, NetWorld Media Group

A recent study from A.T. Kearney urges FIs en masse to begin issuing contactless cards now that merchants have the necessary payment terminals and consumers…

Boomers nearly 5x more likely than millennials to favor credit cards over cash

August 2, 2018

People age 29 and younger are 93 percent more likely to have a negative opinion of credit cards than people age 59 and older, according to new research from…

CU members score on Prime Day

August 2, 2018

Amazon Prime Day 2018 recorded more than 100 million customer orders, making it a banner day for the e-commerce site, but also for the nation's credit unions…