US credit card total purchase value edges toward $1T mark

August 21, 2018

For the first time in history, the U.S. credit card processing industry is poised to pass the $1 trillion mark in total purchase value in Q4, according to a…

6 sound bites from CONNECT: The Mobile CX Summit

by Will Hernandez — Editor, NetWorld Media Group

One of the overarching themes in this year's event held in Chicago was the importance of design, whether in a mobile app, a loyalty program, or delivery…

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary…

Keeping up with ATM security technology: Let the task determine the tool

Today's security technologies might be automatic, but success with them isn't, necessarily.

Podcast: A conversation with Citi about loyalty programs and the mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi managing director of customer engagement and innovation talks with host Will Hernandez about the challenges and rewards of implementing a…

Down Under, digital and cash coexist

August 14, 2018

Results from a new study by NCR Corp., Banking in Australia and New Zealand: At a digital crossroads, reinforces the need for organizations to provide…

Financial services need to test payments systems, not people's patience

Financial systems outages stop customers from accessing and spending money as they normally would. The growing incidence of outages — particularly in the U.K.

US Payments Forum shares summer 'snapshot'

August 10, 2018

The U.S. Payments Forum has released its Summer 2018 Market Snapshot, which looks at the status of the U.S. EMV chip migration, next phases for emerging…

Romania's ATM numbers shrink even as cash demand grows

August 10, 2018

Banks in Romanian have been downsizing their ATM fleets, even as ATM transaction volumes are increasing across the country.

Cash, cards and customer choice: What's a merchant to do?

As noncash payments take the lead some merchants are deciding that they no longer want to accept cash. But while there are costs to managing cash (and digital…

Why are online banking users carrying more cash?

August 9, 2018

Technology is great … until it isn't. It's a fact that Brits who bank online have discovered. And it has caused nearly half of them to change their behavior…

Loss of local bank branch compounded by FI's failure to maintain ATM

August 9, 2018

When RBS closed its branch in Stobswell area of Dundee, Scotland, the bank promised that locals would still have access to he bank's ATM outside the branch.

Banking services, ATMs go mobile in rural India

August 9, 2018

Guntur District Cooperative Central Bank in the eastern Indian state of Andhra Pradesh state, has launched mobile ATM vans and a mobile app in order to serve…

Coinsource passes 200 bitcoin ATM mark with Florida deployments

August 9, 2018

Bitcoin ATM operator Coinsource has added 17 new machines in Florida, lifting the company past the 200-machine mark and expanding the company's presence in the…

Contactless card transactions: A technology whose time has come?

by Will Hernandez — Editor, NetWorld Media Group

A recent study from A.T. Kearney urges FIs en masse to begin issuing contactless cards now that merchants have the necessary payment terminals and consumers…

Boomers nearly 5x more likely than millennials to favor credit cards over cash

August 2, 2018

People age 29 and younger are 93 percent more likely to have a negative opinion of credit cards than people age 59 and older, according to new research from…

CU members score on Prime Day

August 2, 2018

Amazon Prime Day 2018 recorded more than 100 million customer orders, making it a banner day for the e-commerce site, but also for the nation's credit unions…

Apple Pay cracks billion-transaction milestone

August 2, 2018

Apple CEO Tim Cook talked up the company's mobile payment service in an earnings call Tuesday, touting1 billion Apple Pay transactions in the company's…

ATM Marketplace: July Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

July can be a slow, sleepy summer month. Or not. At ATM Marketplace it was definitely "or not," as we worked to bring you the latest on ATM security-related…

In-store contactless payments to total $2T by 2020

July 31, 2018

Contactless payments will exceed the $1 trillion mark for the first time in 2018, a year earlier than expected, according Juniper Research. In 2020, in-store…