5 best practices for monitoring multi-channel banking environments

We've come a long way from the time when ATMs were simple, autonomous machines that were working — or not. That were serving customers efficiently — or not.

Remote management could mean fewer long ATM repair journeys for Angola network

April 17, 2013

Angola's largest ATM network operator, EMIS, has chosen ProView software from Wincor Nixdorf to provide IT service management for its 2,000 self-service…

QCR Holdings opts for Fundtech cash management solutions

April 16, 2013

Banking solutions provider Fundtech has announced a deal in which QCR Holdings Inc., a multi-bank holding company based in Moline, Ill., will use the company's…

Fiserv ACCEL/Exchange now just Accel

April 16, 2013

The applications are broader, so the name needed to be shorter. The streamlining of Fiserv "ACCEL/Exchange" to simply "Accel" is the result of a repositioning…

KAL rated first among ATM software providers

April 16, 2013

KAL has been named by London-based Retail Banking Research as the world's leading provider of true ATM multivendor software. "True multivendor software is the…

Fiserv wins new contracts for XP2 account processing platform

April 15, 2013

Technology solutions provider Fiserv Inc. has announced that two credit unions — Greater Iowa Credit Union of Ames, Iowa, and E Federal Credit Union of Baton…

Diebold launches SecureStat online security management

April 12, 2013

Diebold Inc. is introducing new technology that will allow end users to integrate systems and connect services to streamline and centralize the management of…

Heritage goes with Fiserv DNA account processing platform

April 12, 2013

Fiserv Inc., a provider of financial services technology solutions, has announced that Heritage Financial Corp., a holding company with $1.3 billion in assets…

Aligning payment processing services and customer experience

by Marc Borbas — VP, Marketing, INETCO

Last week, Retail Systems Research published the Fast Fact "Retail Payments and the Customer Experience: Waiting for Processors." It was taken from RSR's first…

CSI reports 100% renewal of customer contracts for NuPoint core platform

April 10, 2013

Computer Services Inc., a provider of end-to-end technology solutions for FIs, has announced the retention of 100 percent of NuPoint core platform contracts…

5 best practices for monitoring multi-channel banking environments

by Marc Borbas — VP, Marketing, INETCO

Over the past few months, we have seen retail financial institutions face mounting pressures to keep up with evolving self-service banking…

Datacard Group enhances intelligent card issuance platform

March 26, 2013

Datacard Group, a provider of secure ID and card personalization solutions, has enhanced its Datacard MX Series platform for central card issuance programs…

Fiserv, Eutron partner to provide cash management solutions in Romania

March 26, 2013

Financial services technology provider Fiserv Inc. has announced that it will provide its cash and logistics solution portfolio to the Romanian market through…

Monex, Switch Commerce partner on DCC software offering for 45,000 US ATMs

March 25, 2013

Monex Financial Services and Switch Commerce have partnered to deliver dynamic currency conversion service to an extensive network of Switch Commerce-supported…

Welch ATM buys marketing/tech concern Code Green

March 25, 2013

IAD Welch ATM has announced its acquisition of Code Green, a marketing strategy and technology services firm specializing in the development, creation and sale…

FIS to provide full IT outsourcing for FirstBank Puerto Rico

March 21, 2013

Banking and payments technology firm FIS has signed a 7-year agreement with FirstBank Puerto Rico to assume full on-site responsibility for IT operations and…

Ukraine bank launches payWave using SmartVista platform

March 21, 2013

BPC Banking Technologies, a provider of open system e-payment solutions, has announced the launch of Visa payWave products at Credit Dnepr Bank in Ukraine. The…

Exacq Technologies unveils multi-upgrade exacqVision VMS 5.4

March 18, 2013

Exacq Technologies, a manufacturer of video management system software and servers used for video surveillance, has announced the release of version 5.4 of…

Visa, Planet Payment team up for ATM activation in Myanmar

March 18, 2013

Visa has announced the opening of the Myanmar market to ATM and POS acceptance through licensing agreements with Co-operative Bank, Kanbawza Bank, and Myanmar…

Alaric-MII partnership nets first Indonesian bank customer

March 14, 2013

Alaric, a supplier of fraud prevention and payments solutions, has signed a deal with the Indonesian arm of a large international bank. The unnamed…