Bank Customer Experience Summit to address fintech strategies for customer experience

by Bradley Cooper — Editor, Connect Media

Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer…

Corserv partners with Boost to expand card offerings for FIs

August 24, 2021

Corserv, a payments programs provider for banks and fintechs, has partnered with Boost Payment Solutions to deliver commercial card offerings for financial…

Webinar addresses next stage of ATM software

by Bradley Cooper — Editor, Connect Media

ATM software is about to enter a new stage of innovation with the launch of the XFS4IoT standard. A free webinar, hosted on ATM Marketplace and sponsored by…

NCR receives final approval for Cardtronics merger

August 18, 2021

NCR Corp., an enterprise technology provider, has received final approval from the Competition and Markets Authority of the U.K. to merge with Cardtronics.

New standard set to revolutionize the ATM world

The ATM industry is now at the beginning of creating the new standard that will eventually take over and provide enormous benefits to all ATM stakeholders…

Presented by KAL ATM Software GmbH

FirstBank expands partnership with Jack Henry for digital commercial loans

August 16, 2021

FirstBank, a Nashville-based bank, has expanded its partnership with Jack Henry & Associations Inc., a payment processing solutions company, to utilize its…

Bank of Ghana partners with Giesecke to pilot digital currency

August 11, 2021

The Bank of Ghana has partnered with Giesecke+Devrient, a global security technology company, to pilot a central-bank digital currency in Ghana. The digital…

Big banks to share big insights at Bank Customer Experience Summit

by Bradley Cooper — Editor, Connect Media

While it's been a tough past year for the banking world, many banks and financial institutions have also learned critical lessons. Several big banks will share…

MovoCash partners with Enacomm to introduce interactive voice response banking app

August 10, 2021

MovoCash Inc., a mobile banking app provider, has partnered with fintech Enacomm to integrate its interactive voice response technology into MovoCash's app.

ZSuite Technologies appoints chief client officer

August 9, 2021

ZSuite Technologies, a fintech company that offers digital escrow products, has appointed Jill Feiler as chief client officer. In this role, she will be…

2 tips for designing a customer-centric ATM UI

by Bradley Cooper — Editor, Connect Media

If you want to have an effective ATM UI, here are two tips for success.

Inditrade Capital selects Scienaptic AI to power credit decisioning

August 5, 2021

Inditrade Capital, a fintech company, has selected Scienaptic AI, an AI credit decisioning company, to provide its platform for predictive risk scorecards for…

Finalists announced for Bank Customer Experience Summit Awards

by Bradley Cooper — Editor, Connect Media

The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run…

Webinar to address new ATM standard

August 3, 2021

A webinar hosted on ATM Marketplace will address a new standard in the ATM industry called XFS version 4 that has the potential to change the entire market.

Paypal accounts for half of digital wallet complaints over last 4 years

August 2, 2021

In the last four years, customers have sent in 9,300 complaints regarding mobile or digital wallets to the US Consumer Financial Protection Bureau. Of those…

Middlefield Banking Company integrates Finzly's contactless digital account opening solution

July 30, 2021

The Middlefield Banking Company, an Ohio community bank, has selected Finzly's contactless digital account opening solution. With this solution, Middlefield…

Dev.co to accept cryptocurrency

July 29, 2021

Dev.co, a software development company, will now accept bitcoin and Ethereum as payment for services. The company joins businesses such as Overstock.com, Time…

White Paper: Cloud AdNet

"eKassir Cloud AdNet" – a single solution for managing the displayed content and demonstrating personal offers on Bank’s ATMs and self-service kiosks. The…

3 reasons you should attend Bank Customer Experience Summit

by Bradley Cooper — Editor, Connect Media

Between COVID-19 closing down bank branches, and changing customer expectations, it can be a challenge for financial institutions, independent ATM providers…

Popio partners with Jaguar Software to deliver video bank services

July 15, 2021

Popio Mobile Video Cloud, a video banking and collaboration solutions provider, is partnering with Jaguar Software, a banking software solutions provider, to…