by Bradley Cooper — Editor, Connect Media
When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…
read nowSeptember 29, 2021
Five community banks recently partnered with Jack Henry & Associations Inc., a technology and payment processing services company, to integrate its Core…
read nowSeptember 22, 2021
FIS, a financial technology company, has appointed Stephanie Ferris as chief administrative officer. Prior to joining FIS, she served as CFO for Worldpay…
read nowby Bradley Cooper — Editor, Connect Media
Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…
read nowSeptember 21, 2021
Live Oak Bank, a subsidiary of Live Oak Bancshares Inc. based in Wilmington, North Carolina, has converted its retail and commercial deposit accounts to…
read nowby Bradley Cooper — Editor, Connect Media
On Aug. 15, a man in Manhattan simply withdrawing cash was attacked by another man with a hatchet. This event reveals the importance of using innovative…
read nowSeptember 17, 2021
Bitcoin Depot, a cryptocurrency ATM provider, has introduced its mobile app for iOS and Android. This app will both act as a wallet and help users find the…
read nowWorking from home poses new threats to financial institutions as cybersecurity and digital transformation go hand in hand.
read nowSeptember 15, 2021
Paymerang, a finance automation company, has partnered with Community Bank Services, a subsidiary of the North Carolina Bankers Association, to deliver its…
read nowSeptember 15, 2021
Fold, a bitcoin rewards and payments app, has announced it will move completely to the Lightning Network by 2022. The network is a scalability protocol that…
read nowby Bradley Cooper — Editor, Connect Media
The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago…
read nowSeptember 14, 2021
HashCash, a blockchain development company, has launched a trial of its digital asset exchange and is inviting financial institutes to try it out. This Paybito…
read nowSeptember 9, 2021
Allied First Bank, based in Oswego, Illinois, has partnered with Finn AI, an AI chatbot provider, to integrate its chatbot service. This tool can recognize…
read nowSeptember 9, 2021
Summit Technology Consulting Group, a software provider for the financial services industry, has selected Sangeeta Kishore to serve as CFO, according to a…
read nowby Bradley Cooper — Editor, Connect Media
You still have a chance to join the Bank Customer Experience Summit, but you need to act quickly. Registration closes on Sept. 10 for the event, which will be…
read nowSeptember 3, 2021
Kredivo, a digital credit platform, has expanded into Vietnam through a joint venture with Phoenix Holding. This venture, which will be called Kredivo Vietnam…
read nowSeptember 3, 2021
AML RightSource, a provider of anti-money laundering, know-your-customer and Bank Secrecy Act compliance services, has officially acquired QuantaVerse Inc., a…
read nowby Bradley Cooper — Editor, Connect Media
Branches have struggled to maintain a personal touch with customers while also delivering innovative technology. Video banking can help bridge the gap between…
read nowby Bradley Cooper — Editor, Connect Media
Banks have struggled to keep branches operational during COVID-19. Credit unions in particular, had major issues adjusting since many unions thrive on that…
read nowAugust 26, 2021
Glia, a digital customer service solutions provider, has announced Ideal Credit Union, based in Woodbury, Minnesota, has deployed its communications and…
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