ATMIA publishes results of IAD cash settlement account closure survey

March 19, 2019

The ATM Industry Association has announced the results of its 2019 IAD Cash Settlement Account Closure Survey.

ATMIA Academy to select 10 scholarship recipients

March 12, 2019

The ATM Industry Association has announced that Visa Inc. will sponsor 10 scholarships to the International ATM Operators Certification program of the ATMIA…

ATMIA to advocate for cash during annual DC fly-in

March 8, 2019

A nationwide ban on cashless retail will be the focus of Capitol Hill meetings in April when the ATM Industry Association holds its annual Washington, D.C.…

Protecting your ATMs, Part II: Understand your adversary

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Most criminals are in it for the money, not the challenge, so they'll always pursue the easiest route to a payoff. The best-protected ATMs are those that make…

ATMIA throws support behind bans on cashless businesses

February 21, 2019

The ATM Industry Association has confirmed its support for efforts to ban cashless retail businesses in New York City, Philadelphia and Washington, D.C. 

Protecting your ATMs, Part I: 'You don't have to run faster than the bear'

"You just have to run faster than the other guy running from the bear,” as the saying goes. It’s possibly not the most sympathetic way to look at ATM security…

NAC, ATMIA join forces against ongoing effects of Operation Choke Point

February 18, 2019

The National ATM Council and the ATM Industry Association have signed a memorandum of understanding for a joint campaign aimed at ending unjustified bank…

ATMIA, ATM Security Association consolidate operations

February 8, 2019

The ATM Security Association and the ATM Industry Association have finalized an agreement to join together on a permanent basis. 

GetBranded.com renews as platinum sponsor of Withdraw Cash Wednesdays

February 7, 2019

GetBranded.com, an ATM wrap provider and creative media company, has renewed its platinum sponsorship of the Withdraw Cash Wednesday campaign.

ATMIA US 2019: 8 essential sessions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

There are two good reasons to escape this month to Orlando, Florida. The first is that it’s about the furthest place on the continent from the polar vortex.

Triton signs on to Withdraw Cash Wednesday as platinum sponsor

January 31, 2019

ATM manufacturer Triton Systems has joined the 2019 Withdraw Cash Wednesday campaign as a platinum sponsor, according to a press release from the ATM Industry…

Jeff Matthews steps in as president of ATMIA

December 20, 2018

The ATM Industry Association has announced that the association's deputy president, Jeff Matthews, CEO of Grant Victor companies, has assumed the role of…

Global Customer Exchange explores transformation of the ATM through AI

November 16, 2018

More than 200 industrial experts and bankers from approximately 50 nations gathered recently in Guangzhou, China, for Global Customer Exchange, a three-day…

How do you influence the connected consumer?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Enterprises looking to influence consumer behavior first need to know which channels their customers are using and then need to find ways to interact with them…

ATMIA kicks off 2018 Withdraw Cash Wednesday campaign

November 8, 2018

The ATM Industry Association has announced the second annual Withdraw Cash Wednesday event beginning Wednesday, Nov. 21, at ATMs nationwide. 

Banco Popular de Puerto Rico strives to make banking easier for customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…

DBS Bank nets 1.8M mobile customers in 2 years

by Albert Kho of DBS Bank, left, responds to a question from moderator Martin Kloss., Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By helping customers to migrate from the teller window to self-service channels, DBS Bank was able to achieve a 19 percent reduction in over-the-counter cash…

Scotiabank digital transformation emphasizes 'one-bank' customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In transforming its physical network with an emphasis on a "one-bank" digital experience, Scotiabank aimed to achieve a more flexible market presence, improve…

Banco BPI aims to automate 100 percent of teller transactions in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Lisbon, Portugal-based Banco BPI has revamped its branches with a focus on self-service. BPI believes that automating transactions allows the sales team to…

Diebold Nixdorf urges bank officials to embrace the 'larger ecosystem'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bank executives attending the Diebold Nixdorf International Management Seminar this week in Lisbon, Portugal, were encouraged to focus on their customer's…