ATMIA intros "ATMmys" international ATM marketing awards competition

November 16, 2018

The ATM Industry Association has introduced the "ATMmys," a global marketing awards competition presented by the ATMIA International Marketing Forum and…

Co-op adds 9 Michigan CU locations to shared branching network

November 16, 2018

Co-op Financial Services today has announced that United Federal Credit Union, a $2.6 billion Michigan-based financial cooperative, is adding nine of its…

Banks and fintechs: Enemies, frenemies or friends?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In some instances, fintechs have challenged established financial institutions and disrupted longstanding service delivery systems. More recently, though…

Parkland Fuel re-ups, expands ATM management deal with Cardtronics

November 15, 2018

Parkland Fuel Corp., owner and operator of FasGas, Pioneer and other retail gas stations and convenience store brands, has renewed and expanded its turnkey…

Banks reach parity with CUs in customer satisfaction

November 15, 2018

Customer satisfaction with the finance and insurance sector is the highest it's been in 24 years, having achieved a 1.4 percent bump in customer satisfaction…

Michigan CU taps FCTI for dynamic messaging at 7-Eleven ATMs

November 9, 2018

Michigan Legacy Credit Union and FCTI Inc. have entered a multiyear contract that enables the CU to deliver dynamic on-screen marketing messages to members…

ATMIA kicks off 2018 Withdraw Cash Wednesday campaign

November 8, 2018

The ATM Industry Association has announced the second annual Withdraw Cash Wednesday event beginning Wednesday, Nov. 21, at ATMs nationwide. 

Spark ATM, Massmart ink ATM agreement covering South Africa

October 30, 2018

Spark ATM Systems, a South African IAD and wholly owned division of Cardtronics, has entered an agreement with Massmart Group, a Walmart subsidiary, to provide…

FCTI forges ATM, marketing deal with Axiom Bank

October 30, 2018

Florida-based Axiom Bank N.A. and Independent ATM operator FCTI Inc. have launched a multiyear agreement to provide Axiom customers with no-charge unlimited…

5 questions to consider about financial instant issuance

According to research from Aite Group, more than half of all financial institutions will offer FII by 2021. Wondering what’s fueling the transition from a…

Two-thirds of financial service providers don't know why customers are loyal

October 4, 2018

The majority of financial service providers do not understand what is driving customer loyalty, putting customer relationships and profitability at risk…

FCTI launches targeted promo, direct engagement solutions for US ATMs

October 4, 2018

Independent ATM deployer FCTI Inc. has added two new services to its Marketing and Branding Application ATM program: Targeted Promotions on Surcharged…

5 takeaways from the 2018 Bank Customer Experience Summit

by Will Hernandez — Editor, NetWorld Media Group

An overarching theme from this year's event in Chicago was how banks will take advantage of the data provided by AI initiatives to enhance the bank customer…

ConnectOne Bank teams with FCTI to expand surcharge-free ATM footprint nationwide

September 13, 2018

ConnectOne Bank and FCTI Inc. have forged a long-term partnership to enable network participation and marketing at 7-Eleven locations ATMs throughout the…

Faster, smarter: How to enhance your customer's payment experience

Regardless of the latest and greatest technology, a successful payments strategy revolves around the consumer experience, and building a strategy requires an…

Bank of America touts uptake of digital offerings

September 7, 2018

Bank of America has announced that it now has more than 36 million clients using its online and mobile banking offerings. This includes more than 25 million…

FCTI rolls out resource center for multibrand ATM program partners

August 28, 2018

FCTI Inc., an independent ATM network, has launched an online resource center for bank and credit union multibrand ATM program partners.

How Citi maximizes the mobile experience in an omnichannel banking world

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi Managing Director of Customer Engagement and Innovation, described how the bank has created new opportunities for customer engagement in the…

Fifth Third customers get fee-free access to 7-Eleven ATMs in deal with FCTI

July 31, 2018

Independent ATM Deployer FCTI Inc. has executed a multiyear contract with Fifth Third Bank that provides fee-free cash and account access to Fifth Third…

Keeping up with the millennial generation ... at the ATM

Millennials — the "experiential" generation — have been steering away from large, corporate brands and toward smaller, less well-known companies that reflect…