Kinecta Federal Credit Union opens South LA location

April 27, 2023

Kinecta Federal Credit Union opened a branch in the Watts community in South Los Angeles, its 30th location overall, according to a press release.

Apple dives into banking: How can banks respond?

by Bradley Cooper — Editor, Connect Media

Apple is offering a savings account with a 4.15% interest rate. How can banks respond?

Chase opens community center branch in Atlanta

April 19, 2023

JPMorgan Chase recently cut a ribbon on a Community Center branch in the Summerhill neighborhood of Atlanta, Georgia, making it one of only 16 centers…

Bank Customer Experience Summit to tackle innovative banking/customer trends

by Bradley Cooper — Editor, Connect Media

The Bank Customer Experience Summit will analyze the cutting edge of customer and banking trends and will be held in tandem with the Interactive Customer…

Financial Services Trends and AI: Interview With the VAImpire (Part 2)

Is AI sucking the blood out of human creativity, or does it have a place in helping teams to become more efficient and stay on top of industry trends?

Ready, Set, Go! - ISO 20022 is Coming to Retail Payments

The ISO 20022 standard for financial message processing has been around since 2004, and much has been written over the past 20 years about the need for such a…

Simmons Bank opens Crescent Center branch in Memphis

March 29, 2023

Simmons Bank has opened a Crescent Center branch in Memphis, Tennessee. The 5,500-square-foot location features two drive-thru lanes, an ATM and is staffed by…

Discover breaks ground on customer care center

March 27, 2023

Discover has broken ground on a customer care center in Whitehall, Ohio. The company joined with local and state legislators, business owners and non-profits…

Where's the ATM industry headed?

by Bradley Cooper — Editor, Connect Media

Within the ATM industry, certain issues are omnipresent, such as security concerns, software upgrades and dealing with cashless trends. However, the more time…

National Bank of Coxsackie appoints branch manager

March 10, 2023

The National Bank of Coxsackie, based in New York, has appointed Elizabeth Chiong to serve as branch manager for its Athens, New York location. Prior to…

German American Bank brings on chief banking officer

March 10, 2023

German American Bancorp Inc. and its subsidiary, German American Bank, has appointed Michael Beckwith as EVP, chief banking officer. He takes over for Randall…

IncredibleBank to expand into Florida with branch

March 9, 2023

IncredibleBank, a community bank based in Wisconsin, has announced a branch in Cape Coral, Florida. The location is part of an effort to expand the bank's…

Chase opens Community Center branch in Philadelphia

February 24, 2023

JPMorgan Chase has opened a Community Center branch in West Philadelphia, Pennsylvania, the first in the city and the 15th nationwide. The location offers…

#NextGenBranch: the solution to branch closures

Woodforest National Bank opens H-E-B branch

February 9, 2023

Woodforest National Bank, based in Montgomery County, Texas, has opened its second H-E-B retail branch in the state. The branch, which is located in Conroe…

Georgia United Credit Union breaks ground on redesigned branch

February 8, 2023

Georgia United Credit Union has broken ground on its 3,000-square-foot Cumming, Georgia branch. The branch will feature an open lobby design, with an increased…

Bank Customer Experience Summit to join forces with ICX Summit in 2023

by Bradley Cooper — Editor, Connect Media

2023 will be a big year for the Bank Customer Experience Summit, which gathers bankers, self-service vendors and fintechs to network and discuss banking…

Hyosung unveils brand Innovue

January 31, 2023

Hyosung America has unveiled its Hyosung Innovue brand identity. This brand will focus on delivering better experiences for customers in the ATM, cash…

United Heritage Credit Union selects NCR ATM as a service

January 27, 2023

United Heritage Credit Union, based in Texas, has selected NCR to run its ATM flee through its ATM-as-a-service solution, according to a press release.

What's on the horizon for ATMs?

by Bradley Cooper — Editor, Connect Media

Going into 2023, ATMs are at a crossroads both in terms of overall banking strategy and the shift to more personalized banking.