Branch Transformation Blogs
7 steps to minimizing data breach fallout, part 2
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
In my previous post, I shared four of the seven steps financial institutions can take to prepare for and respond to a data breach affecting their cardholders.
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3 reasons why FIs need a drive-through transformation strategy
by Terrina Rishel — CEO, ATM Authority, LLC
Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…
read nowTheres more to branch transformation than ATM deposit automation
by Terrina Rishel — CEO, ATM Authority, LLC
Facing today's consumer demands, financial institutions are becoming increasingly aware of the need to offer an omnichannel experience. Annual growth rates are…
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ATMs play a role in FIs omnichannel goals
by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM
Mercator Advisory Group's recent "2013 ATM Market Benchmark Report" examines the ways in which the ATM channel is assisting financial institutions in their…
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Impressive ATMs
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
ATM manufacturers have enjoyed years of success with models that had only slight modifications in their appearance and functionality. Mostly, the units have…
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System crash? Well then, no cash!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
When does an era end? When do we definitively state, once and for all, that a product or technology has moved beyond legacy and is essentially dead? For those…
read nowWho's your ATM?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Yesterday, while perusing the current electronic issue of Australia's Sydney Morning Herald (as an expat I still like to keep up with the footie scores) I came…
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Branchless banking before the Internet
by Bernardo Batiz-Lazo — Professor of Business History, Bangor University
For most of the last century, banks in Europe and North America have sought alternatives to brick-and-mortar branches for the delivery of retail financial…
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Brand expansion through branchless banking
by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM
While transactions at financial institution branches across the U.S. are dropping by approximately 5 percent per year, PC and Internet use are on the rise. The…
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4 things banks should be spending their money on in 2013
by Richard McMurdo — Principal Consultant, Talaris
As we were finishing a lunch meeting the other day, the bank executive I was with laid down a challenge. He said, "Richard, my cab will be here in five…
read nowLove those machines!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
It was a big weekend of football here in America, but for me the most interesting story was one that followed the games: that week's edition of "60 Minutes,…
read nowThe rise of the 'light' bank branch
by Richard McMurdo — Principal Consultant, Talaris
In a recent article about what we can expect from branch banking in 2013, I predicted the rise of the 'light' bank branch. It's something that I thought was…
read nowThe ATM is the bank!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
A couple of stories posted to this site of late have caught my attention. And after a fashion, they surprised me. Not because of the technology they describe…
read nowBack to basics: Will you be paying in cash?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
In the fall of 1977, I was living in Dallas and happened by a mall just after HP introduced a watch that had an integrated calculator in the watchband and a…
read nowFrom production line to personalized banking: Are we coming full circle?
by Richard McMurdo — Principal Consultant, Talaris
The other day whilst getting around to eventually de-cluttering my loft, I came across a box of my old school exercise books. Flicking through my history book…
read nowATMs dealing coins? Sounds like Vegas!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Tomorrow I board a plane that will take me to Germany. After a few hops, I will end up in Dresden where I will be speaking at a NonStop user community event…
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Are IT operations teams adopting transaction-based APM?
by Marc Borbas — VP, Marketing, INETCO
In a recent webinar, Loki Jorgenson, a technical advisor to INETCO, did an outstanding job of answering the above question.
read nowUnderstanding security in transaction-based monitoring tools
by Marc Borbas — VP, Marketing, INETCO
I was doing a product demo the other day for a prospective partner when he asked, "You can actually pick up the credit card number in transactions?"
read nowClose the door, Richard!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
I travel a lot. Not so much by plane these days as by car, SUV and even RV. And this is by choice — I simply have lost patience with the process involved in…
read nowMonitoring Payment Application Performance within Virtual, Cloud and Mobile Environments
by Marc Borbas — VP, Marketing, INETCO
Within banking and retail environments, application performance monitoring (APM) is changing. This is because more and more service and payment transactions…
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