75% of customers would switch banks over fraud protection issues

June 26, 2024

Jumio, an AI identity verification company, found in a survey that 75% of people would switch providers if their banks didn't provide proper protection against…

Research finds fintechs divided over AI

June 25, 2024

AI is making major waves in fintechs, but there is a clear divide between innovators and doubters, according to research from Concryt. In particular, Visa…

VersaBank receives approval to acquire Stearns Bank

June 25, 2024

VersaBank received approval from the Office of the Comptroller of the Currency to acquire Stearns Bank Holdingford N.A., based in Minnesota. The bank will now…

Citizens Financial Group appoints senior vice chair

June 25, 2024

Citizens Financial Group Inc. appointed Don McCree as senior vice chair of Citizens. He is the current head of commercial banking and prior to joining Citizens…

North Shore Bank: The role of Interactive

North Shore Bank partnered with NCR Atleos to enhance customer experience through self-service innovation. In this session, SVP Susan Doyle shares how…

North Shore Bank: Putting the customer first

North Shore Bank is transforming branch operations with NCR Atleos. In this session, SVP Susan Doyle shares how interactive teller solutions support…

Washington Trust launches campaign promoting account openings

June 24, 2024

Washington Trust, a Rhode Island-based bank, introduced a campaign to promote opening accounts online. The multimedia campaign features local businesses and…

Police arrest man who allegedly stabbed pregnant woman at ATM

June 24, 2024

Police arrested a man in San Diego who allegedly stabbed a pregnant woman multiple times at a Bank of America ATM. The woman was stabbed in the neck, shoulder…

Ventus and CMS Analytics Announce Opening Address Speaker for Cash in the USA 2024

Ventus, a leading provider of managed networking innovations for ATM, ITMs, and more, in collaboration with CMS Analytics, is excited to announce Haley Gibson…

Chase expanding cash back categories for EV charging, movie theaters

June 21, 2024

Chase unveiled bonus rewards categories for Freedom and Freedom Flex cardholders for the summer. In particular, the bank is offering 5% cash back on select…

Regions Bank intros CashFlowIQ for cash management

June 19, 2024

Regions Bank and BILL, a financial operations platform, launched Regions CashFlowIQ, a cash management solution for commercial clients. It offers advanced…

Bank Customer Experience Summit early bird pricing ends June 21

June 19, 2024

Early bird pricing for the Bank Customer Experience Summit ends on June 21. This event will be held in Charlotte, North Carolina from Sept. 9 to 11 and will…

EECU named favorite credit union of Dallas-Fort Worth area

June 18, 2024

EECU was recognized by the Forth Worth Star-Telegram as a DFW Favorite in the credit union category. It earned a Gold award for its fast, personalized banking…

Ameris Bank to donate $2.23M to rural Georgia hospitals

June 18, 2024

Ameris Bank, based in Atlanta, is donating $2.23 million to 40 rural hospitals in Georgia through the Georgia Heart Hospital Program. The majority of these…

Citi partners with Emirates NBD for clearing service in Middle East

June 17, 2024

Citi partnered with Emirates NBD, a banking group in the Middle East, North Africa and Turkiye region to introduce a USD clearing service. With this service…

How to fight ATM fraud

by Bradley Cooper — Editor, Connect Media

ATM security experts spoke about cutting edge fraud techniques and how banks can fight back.

Presented by Cook Solutions Group

Marqeta partners with Lydia to power digital banking app Sumeria

June 14, 2024

Marqeta, a card issuing platform, announced it will power the digital banking app Sumeria, which was launched by Lydia Solutions, a French payments company.

Kinecta Federal Credit Union selects AlignXcel, UiPath for AI automation

June 13, 2024

Kinecta Federal Credit Union, based in California, selected AlignXcel and UIPath from Digital Align Inc. and UIPath to automate its business practices…

OneUnited Bank celebrates Juneteenth with OneLove campaign

June 12, 2024

OneUnited Bank, a Black-owned financial institution, is celebrating Juneteenth with the OneLove Card TV campaign. The advertisement itself discusses the…

JP Morgan expands iPhone tap to pay to Canadian customers

June 11, 2024

Chase Payment Solutions, a subsidiary of J.P. Morgan Payments, expanded its Tap to Pay on iPhone feature for Canadian merchants. Sephora was the first client…