How to use financial education as a marketing tool

by Bradley Cooper — Editor, Connect Media

A panel entitled "Using Financial Education as a Marketing, Engagement Tool" at the Bank Customer Experience Summit held in Charlotte from Sept. 9 to 11 will…

Chase expands DoorDash partnership

August 2, 2024

JPMorgan Chase expanded its partnership with DoorDash to offer grocery benefits to customers who order from more than 150,000 grocery stores, convenience…

Gulf Coast Bank partners with Spiral for charity, savings tools

August 2, 2024

Gulf Coast Bank, based in Los Angeles, partnered with Spiral, a banking platform to improve its customers financial well-being and enable charitable donations…

Bank of America's CashPro app sees $500B+ payment approvals

August 1, 2024

Bank of America's CashPro App saw more than $500 billion in corporate payment approvals so far in 2024. This is a nearly 40% increase year-over-year and is on…

Blend partners with Palmetto Citizens Federal Credit Union to streamline mortgage/home equity

July 31, 2024

Blend, a digital banking solutions provider, has partnered with Palmetto Citizens Federal Credit Union, based in South Carolina, to improve its mortgage and…

7-Eleven to deploy ATMs in Malaysia

July 31, 2024

Seven Bank, the banking arm of the Japanese parent chain of 7-Eleven plans to add more ATMs in Southeast Asia, particularly in Malaysia. This expansion is due…

UK banks: why do they rank low in Customer Satisfaction?

Last month, the UK’s Institute for Customer Service produced its UK Customer Satisfaction Index (UKCSI) for the first six months of 2024.

Ukraine cyberattack shuts down Russian bank ATMs

July 29, 2024

Ukraine recently launched a cyberattack against Russian banks, which successfully shut down ATMs in banks including VTB Bank, Alfa-Bank, Sberbank, iBank and…

Banking privacy: 5 benefits for banks, customers

by Robert Ramsey — CEO, Rain Technology

Banking privacy is a huge issue for customers. Here are five ways to improve it.

Bank of Clarke partners with Greenlight Financial Technology for family finance app

July 26, 2024

Bank of Clarke, based in Virginia, has partnered with Greenlight Financial Technology Inc. to provide its customers access to Greenlight's family finance app.

Regions Bank ranks 1st in online banking satisfaction study

July 26, 2024

Regions Bank has earned the top spot in J.D. Power's U.S. Online Banking Satisfaction Study for regional banks. The study looked at customer satisfaction based…

Cornerstone Capital Bank appoints president

July 24, 2024

Cornerstone Capital Bank, based in Houston, Texas, appointed Patrick Ramsier as president of capital markets commercial real estate. In this role, he will head…

BankservAfrica partners with UnionPay for transaction support in Africa

July 24, 2024

BankservAfrica, a clearing house in Africa, partnered with UnionPay International for e-commerce transactions for UPI cardholders in Africa. Through this…

Crafting an innovative retail banking experience

by Bradley Cooper — Editor, Connect Media

A panel at the upcoming Bank Customer Experience Summit will cover how banks can craft new and improved retail spaces.

Landmark Credit Union opens advanced branch in Oconomowoc, Wisconsin

July 22, 2024

Landmark Credit Union recently opened a branch in Oconomowoc, Wisconsin, featuring an automated safe deposit box and modern design. It also has TYME ATMs…

First Tech Federal Credit Union appoints SVP of digital products

July 22, 2024

First Tech Federal Credit Union, based in San Jose, California, appointed Evelyn Prime-MacAdam as SVP of digital products. In this role, she will develop…

ATM fraud: How to combat it

by Anamaria Burnete — Digital Marketing Specialist, Paragon Application Systems

ATM fraud continues to be a global problem, with criminals choosing to strike wherever the money is and wherever they find vulnerabilities to exploit. Here are…

Capital One announces $265B community benefits plan alongside Discover acquisition

July 19, 2024

Capital One Financial Corp. announced that it will deliver more than $265 billion for philanthropy, investment and lending over the next five years. This is…

Regions Bank appoints wealth management exec

July 19, 2024

Regions Bank appointed Connie Rogers as private wealth management regional executive for Texas. Int his role, she will provide investment services and…

Black Hills Federal Credit Union selects ATM/ITM as a service from NCR Atleos

July 17, 2024

Black Hills Federal Credit Union, based in South Dakota and Montana, selected NCR Alteos' ATM-as-a-service and ITM-as-a-service. With these services, Atleos…