Bank / Credit Union News & Media
Oregon CU uses technology to turn branches into resource centers
November 14, 2014
Rivermark Community Credit Union is linking physical and online banking to make its member experience faster, easier and more convenient.
read nowOhio Valley Bank, Hyosung create transformed model for new branch
November 14, 2014
The community bank will implement video banking and other technologies in order to streamline daily branch operations and place additional focus on the…
read nowGlory seeks to counter customers' frustration with self-service technologies
November 14, 2014
The company's newly introduced TellerInfinity device allows the customer to choose how tellers support their transaction.
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At BAI Retail Delivery: Redirecting traffic at the branch
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
In an omnichannel banking session, panelists discussed universal bankers and pods, migrating transactions to self-service devices, and making customers feel…
read nowEMV solution from CPI serves small, medium issuers
November 11, 2014
EMVReady was developed to support small and medium-size card issuers in the U.S. as they migrate to EMV.
read nowNCR Interactive Teller now does double duty as ATM
November 11, 2014
Units at North Shore Bank have been certified for ATM transaction functionality; NCR is nearing certification with other providers, as well.
read nowBMO initiative will upgrade deposit capabilities at 2,200 ATMs
November 10, 2014
The FI is working with NCR to offer single-slot deposit, dynamic image deskew, on-screen image display and high-quality image processing.
read nowNew report outlines effective mobile strategies for FIs
November 10, 2014
Mobile banking capabilities are joining ATM and branch location as important factors in consumers' choice of a financial institution, research shows.
read nowANZ offers 'world's first' secure contactless EMV transactions at the ATM
November 6, 2014
The solution will scale to integrate future functionalities, such as user authentication and ATM transaction pre-staging via mobile device.
read nowNew report examines FIs' EMV preparedness
November 6, 2014
ATM operators have until 2017 to achieve compliance, but for card issuers it's an 11-month countdown to the liability shift.
read nowFFIEC report poses key questions about cybersecurity
November 4, 2014
Testing plans across business functions and with third parties will help FIs identify and manage gaps before cyber attacks occur, the council says.
read nowNew guide defines best practices in branch transformation
November 4, 2014
The guide offers recommendations designed to help banks around the globe 'optimize their transformational strategies.'
read nowATMIA calls all US ATM operators to take EMV readiness survey
November 3, 2014
ATMIA seeks input from all operators — including FIs and IADs of all sizes — regardless of membership. Findings will be released industry-wide in December.
read nowAmex intros tokenization, HCE services
November 3, 2014
The token service is available in the US, and international rollout is expected to begin in 2015. HCE specifications are available today globally.
read nowEpisys Anywhere app expands CU staff, self-service capabilities
October 31, 2014
The new native app powered by Maluzai software enables CU employees to conduct branch activities on a tablet, and delivers a new channel for in-branch…
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New guide offers a comprehensive view of ATM and mobile integration
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
The free downloadable publication includes 53 pages of survey results, case studies and interviews with innovators in the areas of ATM and mobile channel…
read nowFIS, CSCU team up to extend fraud protection solution to CUs
October 28, 2014
Compromise Manager promises timely card blocking, reduced administration costs, and automated cardholder alerts for small and midsize credit unions.
read nowUS banks hit with EMV fraud (yes, EMV fraud)
October 28, 2014
Fraudsters are devoting their energies to exploiting holes in the smart chip transaction process. And it seems that they have found a few.
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More relevant than ever: The changing face of the ATM
by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM
Financial institutions are investing more in high-tech features that appeal to cash-carrying millennials, and that's a great opportunity for IADs.
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