Dollars down the drain: How your ATM lock system could be costing you

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A recent global survey of ATM deployers and service providers revealed that old-fashioned lock systems — and the manual processes associated with them — can be…

BMO deploys Mastercard Send for cross-border payments

April 25, 2019

Mastercard has entered an agreement with BMO Bank of Montreal to implement Mastercard Send, which will allow faster cross-border payments for its…

KeyBank, Diebold Nixdorf expand digital transformation partnership

April 25, 2019

Diebold Nixdorf Inc. has announced a continued collaboration with KeyBank NA to digitally transform more than 1,400 ATMs in the bank's network. 

Spirion aims to resolve PCI DSS, FFIEC issues for FIs

April 24, 2019

Spirion, a provider of sensitive data protection, has released a complimentary PCI DSS 3.2 white paper and data risk assessment for financial institutions. 

Cash deposit machine serves account holders of any bank

April 23, 2019

Life Tel Communication, a Chennai, India-based startup, has launched a cash deposit machine that accepts cash from any bank account holder, regardless of their…

US Bank to expand retail banking to Charlotte, North Carolina

April 23, 2019

Minneapolis-based U.S. Bank is preparing to tread on Bank of America's turf with the opening this fall with a branch in Charlotte, North Carolina, its first in…

Digital-only banks best traditional FIs in customer satisfaction, study finds

April 19, 2019

New research from FIS Inc., a provider of financial services technology, shows that digital-only banks have overtaken traditional financial institutions in…

NBT Bank, Fiserv team to deliver digital services tailored to customer needs

April 18, 2019

Fiserv Inc., a provider of financial services technology solutions, has announced the implementation of its Fiserv Architect digital banking service for New…

T-Mobile Money intros smartphone banking app with Allpoint ATM access

April 18, 2019

T-Mobile has officially made its long-anticipated return to banking, with the launch of T-Mobile Money, which offers a no-fee, interest bearing…

Bank Customer Experience Awards competition now open

The annual awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

Canadian challenger bank Mogo to merge with fintech investment firm

April 16, 2019

Mogo Finance Technology Inc., a Canadian challenger bank, has entered an agreement to merge with Difference Capital Financial Inc., a specialty investment firm…

Windows 10 ATM migration: The breaking point for banks?

by atm Atom — blogger, atmatom

Faced with another Windows OS migration, financial institutions are seeking relief from what seems like perpetual ATM upgrade expense and pathetically short…

Cash management specialist Kyriba closes on $160M investment

April 12, 2019

Kyriba Corp., provider of a cash management platform for enterprises, has closed on a $160 million investment led by Bridgepoint, giving the private equity…

Smartphone now the go-to digital banking choice of US adults

April 12, 2019

A newly released study from Aite Group shows that adult consumers in the United States under the age of 50 are far more likely to pick up their smartphone to…

Coinbase teams with Visa to issue crypto debit card in UK

April 12, 2019

Coinbase, a U.K.-based virtual currency exchange, has announced the launch of Coinbase Card, a Visa debit card that lets customers in the U.K. spend crypto…

FSS launches Voice Commerce banking solution for virtual assistants

April 12, 2019

FSS, a global payments technology company, has launched FSS Voice Commerce, a real-time voice banking platform. The solution will enable customers to conduct a…

Dolphin Debit forms strategic alliance with Credit Union League of Connecticut

April 11, 2019

Dolphin Debit, a full-service ATM management company, has been named a strategic partner of the Credit Union League of Connecticut, a statewide nonprofit that…

'It's time to rethink how we manage the cost of cash'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

According to research firm McKinsey, the cost of cash — which represents 5–10% of a bank's overall operating cost — is rising, even as the use of cash is…

Nice Actimize to provide AML solution for Varo Money mobile bank

April 9, 2019

Varo Money Inc., a San Francisco-based mobile bank, has chosen Nice Actimize to provide anti-money laundering protection technology, according to a company…

Reduced operating hours at Taiwan c-stores a concern for ATM provider

April 9, 2019

President Chain Store Corp., operator of 5,300 7-Eleven stores in Taiwan, recently announced that 400 of the stores would no longer keep round-the-clock open…