First Data, Bank of the West deepen ties

April 16, 2014

Payments technology and services provider First Data has announced the expansion of its relationship with $65 billion-asset Bank of the West. The company will…

PAI, Ventura County CU partner to brand ATMs in Rite Aid stores

April 16, 2014

Retail ATM provider Payment Alliance International and Ventura, Calif.-based Ventura County Credit Union have entered an agreement that will place VCCU's brand…

Community FI's ATM network goes statewide in one fell swoop

April 14, 2014

Indianapolis-based Salin Bank has partnered with the Alliance One ATM Network, expanding fee-free ATM access to Salin customers across the state.

Qatar Islamic Bank, NCR team up to fight fraud

April 14, 2014

Qatar Islamic Bank, the largest Shari'a-compliant bank in Qatar, is adding new anti-skimming solutions to its ATMs and bolstering IT security to defend against…

Cummins Allison JetScan iFX certified by VSoft

April 11, 2014

Cummins Allison has announced that its JetScan iFX cash, check and document scanner is now certified on the VSoft Branch Capture solution. The certification…

Self-service grows as consumers look to bank when and where it’s convenient

by Terry Dooley — SVP & CIO, ITS, Inc

Consumer use of alternative, convenient, self-service and ATM channels is on the rise.

Everyone is right; everything is wrong!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A quick scan of blog posts and feature stories of late would have even the most optimistic of us start wondering if indeed the glass is half empty. I can't…

ATM benchmarking: The business of growing a business

The ATM Industry Association and Value Partners unveiled the second edition of the organizations' Benchmarking Study and Industry Report. Francesco Burelli…

Texas FI leverages ATM outsourcing to grow its brand

April 9, 2014

Commercial Bank of Texas, a community bank with $530 million in assets, is moving into the north Texas market — without the usual expense that accompanies an…

Long Island FI extends footprint to NYC with branding deal

April 8, 2014

Long Island, N.Y.-based Bridgehampton National Bank has announced the expansion of its ATM network to include 20 BNB-branded ATMs operated by Welch ATM. The…

Westpac, UnionPay enter ATM agreement

April 7, 2014

Australian bank Westpac and Chinese bankcard provider UnionPay have announced an agreement that will allow UnionPay cardholders access to Westpac ATMs.

Survey: Bankers say nearly half of customer accounts have been compromised

April 3, 2014

A recent survey of bank executives by ACI Worldwide offers an indication of the scale of card fraud in the U.S. — and the steps that FIs are taking in response.

Diebold to help Russian FI integrate acquired ATMs

April 3, 2014

Recently, Moscow-based Alfa-Bank acquired assets of Master Bank, a mid-sized Moscow bank, including its ATMs. Now the FI is in the process of incorporating…

Texas bank to go 24/7 with video teller service

April 3, 2014

Two of the markets served by FirstCapital Bank of Texas are heavily vested in the energy and health care industries — both reliant on round-the-clock shift…

Jordanian FI updates payment processing, reaps benefits

April 3, 2014

In 2012, Jordan Kuwait Bank decided to replace its legacy payments solution to advance its ambitious growth plans — including the eventual expansion of its ATM…

Philippines central bank pushes for ATM network merger

April 3, 2014

The Bangko Sentral ng Pilipinas, the Philippines apex bank, is strongly encouraging the country's three major ATM networks to consider becoming one. Greater…

Hampton Roads Bankshares adds auto-deposit ATMs, outsources fleet services

April 2, 2014

Bank holding company Hampton Roads Bankshares Inc. has retained Diebold Inc. to provide a variety of outsourced ATM channel management services. The bank has…

Committee finalizes recommendations for ATM security in India

April 1, 2014

Following the brutal attack last November by a machete-wielding robber on a woman using an ATM, the Indian banking system continues to investigate ways to make…

To increase positive brand image, eliminate negative impressions at the ATM

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In the Internet age, negative comments and reviews can go viral in the worst possible sense. Companies scramble to "clean up" customer service issues and draft…

Glory extends UW series banknote sorter range

March 27, 2014

Cash management solutions provider Glory has introduced two new models in its UW range. The 12-pocket UW-700 and 16-pocket UW-800 address the needs of…