NatWest, RBS allocate $1.7B to improve digital services, ATM access

June 30, 2014

Funds will be used to enhance mobile and online banking, upgrade branch technology, and improve access to cash, with the addition of nearly 100 new ATMs.

5 criteria for effective case management

As fraudulent activity rises, so does the need for systems that can identify, isolate and interrupt it.

Video teller machines: The future of community banking?

Some community financial institutions around the U.S. are looking to a new technology to steer customers to lower-cost delivery channels. As FIs continue to…

4 FIs; 4 pathways to core conversion

June 26, 2014

Recently Fiserv teamed up with four credit union clients on new core processing solutions — every one of them taking a different approach.

PAI, OnPoint Community CU strike branding deal covering Oregon ATMs

June 26, 2014

Payment Alliance International, a provider of retail ATM solutions, and OnPoint Community Credit Union, the largest CU in Oregon, have announced an agreement…

WVLSC, Co-op enter ATM network partnering agreement

June 26, 2014

West Virginia League Services Corp. has agreed to promote Co-op Financial Services' 30,000 ATM network exclusively to the league's member credit unions.

First EMV-compliant ATMs certified in Japan

June 26, 2014

Driven by increasing numbers of visiting travelers, Japan's Aeon Bank Ltd. has become the first FI in Japan to deploy ATMs that support secure EMV chip card…

Whack-a-Troll: Supreme Court beats Congress to the punch on patent reform

Patent troll suits will still pop up, but the ATM industry now has a better chance of beating them.

Pulse debit study forecasts rise in EMV issuance, decline in ATM use

June 25, 2014

The Discover-owned network's 2014 Debit Issuer Study reveals increased debit use, a renewed focus on fraud prevention and EMV issuance, and sustained growth in…

New cybersecurity Web page links FIs to risk-management resources

June 24, 2014

A new FFIEC Web page will serve as a central repository for materials on cybersecurity, as well as links to statements, webinars and other useful security…

Going Granular: Seeing the ROI in ATM monitoring and transaction analytics

A pair of case study models can help ATM operators estimate the potential financial benefits to their business.

Ecuador's largest bank gives cash recycling a try

June 20, 2014

Banco Pichincha, Ecuador's largest financial institution, is testing cash-recycling technology in a pilot effort with GRGBanking. The project represents GRG's…

Fee-free Aussie ATM network seeks immunity from price-fixing complaints

June 19, 2014

The six members of Australia's FeeSmart ATM sub-network are hoping that the Australian Competition and Consumer Committee will agree that, in their case, price…

Carolina Foothills FCU outsources fleet to Dolphin Debit

June 19, 2014

Carolina Foothills Federal Credit Union has turned over complete management of its ATM fleet to Dolphin Debit, a Houston-based ATM management company, in a…

Shared Financial Solutions, Co-op Financial Services strike partnership agreement

June 19, 2014

Co-op Financial Services, a credit union service organization, and Shared Financial Services, the service corporation of the Kansas Credit Union Association…

Shazam wins BancServ endorsement for Florida banks

June 19, 2014

BancServ, a subsidiary of the Florida Bankers Association, has endorsed Shazam as the preferred EFT network for the association's 230 member banks.

Barclays Africa angles to bring ATM support in-house

June 18, 2014

Barclays Africa Group reportedly wants to buy the ATM business of Bytes Technology Group, the company that currently provides its ATM support.

Video teller machines: The future of community banking?

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

As financial institutions continue to shutter branches to cut costs, video tellers have emerged as a less expensive way for them to provide face-to-face…

Singapore banks' ATM service interrupted by 'connectivity issues'

June 16, 2014

A problem vaguely described as a “connectivity issue” intermittently disrupted the ATM and online services of DBS and POSB Banks across Singapore on Monday.

Elan certifies Diebold video teller, in-lobby teller devices

June 16, 2014

Elan is one of the first processors to approve the Opteva 923 In-Lobby Teller for integration into branch environments; the terminal offers customers a…