Bank / Credit Union News & Media
Webinar to analyze 2021 ATM and Self-service Software Trends and Analysis Report
October 19, 2021
It has now been the 14th consecutive year that ATM Marketplace and KAL ATM Software have published the ATM and Self-service Software Trends and Analysis…
read nowTruist awards Tampa Bay Wave with grant
October 18, 2021
The Truist Foundation, established by Truist Financial Corp. has awarded Tampa Bay Wave Inc., a nonprofit that supports the growth of technology companies…
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3 financial experts share elevator pitches
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…
read nowPatriot Federal Credit Union opens 10th location
October 15, 2021
Patriot Federal Credit Union, has opened its 10th full service location in Frederick, Maryland. This 3,600-square-foot facility will feature two-drive up lanes…
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Huntington National Bank largest originator of SBA loans in 2021
October 15, 2021
Huntington National Bank, a bank headquartered in Columbus, Ohio, is now the largest originator by volume of Small Business Administration loans in 2021. This…
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SBA renews Hyperion Bank as leader for loan program
October 14, 2021
The U.S. Small Business Administration has renewed Hyperion Bank's delegated authority status for the SBA 7(a) Express Loan Program. With this approval…
read nowRegions Financial acquires EnerBank
October 14, 2021
Regions Financial Corp. has acquired EnerBank USA, a home improvement lender through its subsidiary Regions Bank. EnerBank offers loan programs and financial…
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Fidelity Bank to replace ATMs with Diebold Nixdorf's line
October 14, 2021
Fidelity Bank, a financial institution based in Fuquay-Varina, North Carolina, has announced it will replace its self-service network with Diebold Nixdorf's DN…
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BMO Harris Bank boosts pay by 20 percent for branch, call center employees
October 13, 2021
BMO Harris Bank has announced it will raise its minimum wage for full and part-time branch and customer contact center employees to $18 an hour beginning on…
read nowPopi/o appoints CEO
October 12, 2021
Popi/o Mobile Video Cloud, a digital customer engagement platform for banks and credit unions, has selected Jed Taylor to serve as CEO. He will replace Gene…
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Landmark Credit Union intros Clinc's chatbot
October 11, 2021
Landmark Credit Union, a credit union with 5,000 branches in the U.S., has introduced Clinc's voice and text-enabled chatbot for its more than 370,000 members.
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How to improve banking customer experience with right mix of digital tools, personal touch
Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…
read nowPost Technologies, Glia deliver chatbot with live chat integration to 7 credit unions
October 6, 2021
Posh Technologies, a conversational AI company, has partnered with Glia, a digital customer service solutions provider, to deliver an integrated chat solution…
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JPMorgan Chase invests $100M in minority-led financial institutions
October 6, 2021
JP Morgan Chase is investing $100 million into Black, Hispanic and minority-led depository institutions and community development financial institutions, which…
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Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…
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Profit online bank offers free bookkeeping, accounting
October 5, 2021
Profit, an online bank, has introduced an all-in-one business bank account that offers bookkeeping and accounting for free. The company did this to help people…
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Global ATM market to reach $27.7B by 2026
October 4, 2021
The global ATM market is expected to reach $27.7 billion b 2026, growing at a compound annual growth rate of 5.8% from 2020 to 2026, according to a report by…
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3 bankers share insights on banking hot topics
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…
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Bank of America boosts Intelligent Receivables solution with additional languages
September 30, 2021
Bank of America has updated its Intelligent Receivables solution to allow clients to process payments and remittances data with payment instructions in…
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Lemonway intros opening banking service
September 29, 2021
Lemonway, a French payments service provider, has introduce its Pay By Bank service through a partnership with open banking platform Tink. This service will…
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