As use of branch, ATM, call center decline in the UK, craving for personalized banking grows

May 10, 2018

Yet another banking study has determined that consumers' use of digital banking services has grown dramatically in the past few years, while physical…

ATM Marketplace April Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With a storm front of OS upgrades, security threats and industry disruptors on the horizon, ATM operators might feel like somebody's trying to rain on their…

Mobile banking is vital to consumers, Citi says

by Will Hernandez — Editor, NetWorld Media Group

Some clues as to why: 91 percent of participants in a Citi study have experienced positive outcomes from mobile banking, including greater awareness of their…

Fiserv, Siscoop partnership intros first digital banking service for CU members in Mexico

April 26, 2018

Siscoop, a cooperative providing services to credit unions in Mexico, has teamed with technology solutions provider Fiserv Inc. in a project that will enable…

Finnish FI's new fee structure favors customers who bank via mobile phone

April 13, 2018

Finland's Nordea bank is pushing — hard — to get customers to bank via mobile. The bank has said that it will increase its service charges for online banking…

Fiserv expands reach of CardFree Cash program

April 5, 2018

Fiserv Inc., a provider of financial services technology solutions, has announced that retail ATM manufacturers Nautilus Hyosung America, Genmega and Triton…

Consumers using mobile wallet to total 2.1B in 2019

April 5, 2018

Nearly 2.1 billion consumers worldwide will use a mobile wallet to make a payment or send money in 2019, up nearly 30 percent from 1.6 billion recorded at the…

Mobile payments to rack up 34 percent CAGR through 2023

April 3, 2018

Data from Allied Market Research suggests that the mobile payment market will expand at a compound annual growth rate of 33.8 percent from 2017 to 2023, to…

Citi aims for nationwide reach with digital banking network

March 30, 2018

After hinting at the possibility in a recent earnings call, Citi has now made it official: The FI will launch comprehensive, new mobile capabilities on the…

Mint mobile wallet extends ATM, banking services to unbanked in UAE

March 29, 2018

The Mint Corp., a Toronto-based payments company with its primary business in Dubai, has announced that its majority-owned subsidiary Mint Middle East LLC has…

Axiom Bank mobile app targets the underbanked

March 27, 2018

Axiom Bank, the second largest community bank in Florida, has launched AxiomGo, an all-digital checkless checking account for consumers who want an alternative…

Mitek chalks up 2B mobile check deposits

March 20, 2018

Mitek, a provider of mobile capture and identity verification software, has announced that its Mobile Deposit solution has to date processed more than …

In a mobile banking era, the ATM is more important than ever

by Rebecca Hellmann — Director of Marketing, FCTI

Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions…

Fifth Third ATMs enabled for cardless cash withdrawal

March 15, 2018

Customers of Fifth Third Bank can now withdraw cash from the bank's ATMs without using a bankcard.

Trustonic, Mirae provide secure one-time password authentication for mobile banking

March 14, 2018

Korea Financial Telecommunications and Clearings Institute has partnered with Trustonic and Mirae Technology to simplify and improve the secure authentication…

'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'

That clever little arrow in Amazon's logo pointing from "a" to "z" is no coincidence, and it explains why the company would set its sights on banking. The fact…

Mobile banking UX 'asks too much of millennials,' study finds

March 7, 2018

No surprise here: Millennials lead the way in adoption of mobile banking, at 47 percent, while boomers lag at 23 percent. However, millennials are also the…

The role of Big Data in banking and how it can drive a successful omnichannel strategy

Auriga takes a closer look at the real opportunities for banks, and how they can turn data into action and business value. Download the white paper for free.

Presented by Auriga

Why banks need to rethink their approach to the cloud

This white paper discusses the challenges and opportunities of using the cloud to improve ATM customer services. Download it for free.

Presented by Auriga

'Customers want to be recognized': Designing the ideal digital banking experience

Jim Ensign, chief digital officer at Republic Bank, discusses how financial services providers can improve their customers' experience by seeking to understand…